Control Room Operator- Sheriff's Office

Salt Lake County • Salt Lake City, UT

12h • $39,309 - $58,964 • Onsite

About The Position

Monitors and controls the security access and movements into, out of, and within the Jails.

Requirements

• Two (2) years of directly related experience (e.g., Law Enforcement, Facility Protection, Security, Dispatch, Corrections, Loss Prevention, Video Surveillance, Call Center).
• Due to the nature of this position, the successful applicant must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program in accordance with current County Human Resources policy requirements.
• Must receive a verified negative test result on a mandatory drug test before starting in this position.
• Will be subject to random alcohol and drug testing.
• May be subject to post-accident and reasonable suspicion alcohol and drug testing.
• Knowledge of: Principles, practices, and techniques of custody and control
• Behavior patterns and legal rights of prisoners
• Operations of sally port controls, cell locks, and control panels commonly used in a secure facility
• Safety hazards and necessary safety precautions sufficient to establish a safe working environment
• Skills and Abilities to: Communicate clearly and concisely both orally and in writing
• Respond to multiple requests for information in accordance with established policies, laws, and ordinances
• Observe, identify, and effectively react to various security situations or emergency conditions and make effective decisions during life-threatening situations
• Effectively handle multiple tasks and complete work in a timely manner
• Operate and use video and alarm system equipment, control panels and related software, job-related computer software, and standard office equipment
• Understand and apply oral, written, illustrated, or demonstrated instructions
• Maintain highly confidential information concerning the security of the jail
• Obtain and maintain BCI certification
• Clearly hear without correction in either ear; see with visual acuity for far, near, and peripheral sight including depth perception and color vision

Responsibilities

• Controls employee, p risoner, visitor, and volunteer, access to secure doors, booking and visiting areas, units, halls, and high-traffic areas.
• Remotely monitors movement throughout jails, identifies emergency situations, calls for appropriate correctional and/or medical emergency response, and expedites access through the Jail.
• Observes prisoners within common areas of housing units, Booking, Visiting, halls, and other areas of jails and secure exterior perimeters.
• Responds to panel alarms, watches tour time-outs, and intercom communications with prisoners and staff; performs “all-calls” and remote lockdown of unit or facility or facilitates emergency evacuations using override or manual protocols.
• Receives and dispatches information, requests, and instructions as directed by supervisors or commanders to perform callouts for specialized units.
• Observes and participates in testing controls for alarms, doors, and elevators and monitors electronic security systems for alarms and problems.
• Greets visitors and volunteers at the Administration Desk, answers phones, compiles reports and assists the public.
• Monitors and tests recording equipment for cameras; downloads and copies video.
• Monitors and controls radio traffic within the facility, including shutting down non-emergency traffic during crises.
• Prepares daily logs and reports and enters information into databases to capture daily activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed