Control Room Manager - PS ATL

Extime PS LLC • Hapeville, GA

75d

About The Position

The Control Room Manager is responsible for leading and managing all Associates in the Control Room which is responsible for the daily coordination of all PS movements. The ideal candidate for this position is a motivated, team-orientated individual with the ability to successfully manage multiple activities while providing leadership and direction to the team of Member and Operations Associates and CR Admins. This role reports directly to the Director of Operations.

Requirements

• Minimum of three years' experience in a supervisory role within operations/logistics control, or dispatch centers.
• Ability to utilize Microsoft Office, specifically Outlook, Excel, and Word.
• Minimum education requirement of High school Diploma/GED.
• Pass a pre-employment drug screening + background check.
• Collection of SSN as part of the background check process will be required.
• Must be authorized to work in the United States.
• Experience managing conflict and effective problem resolution.
• Excellent verbal and written communication skills.
• Strong multi-tasking and organizational skills.
• Demonstrated ability to lead teams.

Responsibilities

• Assume a leadership role in the interviewing and hiring process for Control Room Associate and Control Room Admin.
• Oversees required compliance training for all Control Room Associates.
• Serve as a representative of the Control Room at PS ATL Leadership meetings.
• Facilitate One on One’s and developmental meetings with all Control Room Associates.
• Timecard approval and management for all Control Room Associate for each pay period.
• Daily preparation of operations for each business day by gathering and disseminating operational information to all work centers at PS.
• Coordinate successful execution of all planned and unplanned operations.
• Initiate and coordinate reservation-related tasks with ATL Airline Carriers.
• Effectively manage PS Terminal relationships with TSA, CBP, ATL PD, and other ATL organizations.
• Effectively manage relationships with third-party vendors when required.
• Ability to coach and deliver feedback for developmental purposes.
• Be approachable and have interpersonal skills that foster trust and respect.
• Provide excellent customer service to our members, business partners, and PS departments and colleagues.
• Perform any other duties as needed by the operation as directed by The Managing Director or other PS Leadership.

Benefits

• Employee benefits include medical, dental, vision, life insurance, long-term and short-term disability.
• 401K retirement plan with company matching.
• Health and Dependent care FSA and HSA with company matching.
• Merit-based raises and bonuses.
• Unlimited PTO.
• Monthly health & wellness and cell phone reimbursement.
• Paid training.
• Friends & Family Discounted PS Use.
• Tuition Reimbursement.
• A great career path with promotion opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees