Control Room Analyst (Linux)

ASRC Federal•Mountain View, CA

1d•$24•Onsite

About The Position

ASRC Federal InuTeq is seeking an on-site Control Room Analyst in Mountainview, CA to support the NASA Advanced Supercomputing (NAS) facility, home to some of the world’s fastest supercomputers, including Athena, Aitken, Cabeus, and Electra. This role is ideal for entry-level candidates looking to grow their careers in High Performance Computing (HPC), Linux systems, and technical operations within a mission-critical environment. Attention Geek Squad Technicians and Linux Hobbyists: If you’re looking to take the next step in your IT career, this is your opportunity to build hands-on experience in a cutting-edge HPC environment. This entry-level role is designed to help you grow your Linux and technical skillset while working alongside experienced engineers supporting mission-critical NASA operations. This is a 24/7 operations role, and candidates must be flexible to work 2nd shift (2:00 PM – 10:30 PM), 3rd shift (10:00 PM – 6:30 AM), or other assigned schedules. Flexible scheduling options are available, along with a full benefits package that includes tuition reimbursement to support your continued education.

Requirements

U.S. Citizenship required; must be able to pass NASA background checks
One of the following: High School Diploma + 3 years relevant experience, OR Associate’s Degree (technical field preferred) + 0–1 year experience, OR Bachelor’s Degree in a technical or natural science field
Foundational IT knowledge through education or experience
Strong customer service skills in a technical environment
Excellent communication and problem-solving abilities
Ability to work in a 24/7/365 shift-based environment

Nice To Haves

Bachelor’s Degree in Computer Science or related field
Experience with Linux command line or Linux certifications
Programming or scripting experience (e.g., Python, Bash, C, C++, Java, Perl, Ruby, Fortran)
Prior help desk or technical support experience

Responsibilities

Monitor and operate high performance computing (HPC) systems and supporting infrastructure
Provide first-level technical support and issue resolution for NAS users
Perform system monitoring, triage issues, and escalate to appropriate support teams
Execute basic system administration tasks and user account management
Troubleshoot system issues and perform initial analysis
Develop scripts and tools to automate repetitive operational tasks
Communicate system status and issues with operations and engineering teams
Conduct physical inspections of computing systems across multiple facilities
Manage tape library media and storage operations