Control Room Alarm Monitor

JLL•Sanford, NC

2d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. This position is responsible for monitoring and receiving equipment and system alarms and initiating a prompt and accurate response. This position is a 12-hour rotating shift.

Requirements

Basic knowledge of Computers and Microsoft Office (Word, Excel)
The ability to communicate and collaborate across many levels within JLL and Client
Friendly, cooperative, customer service-minded attitude; team player
Excellent verbal and written communication skills
Sound judgment, initiative, resourcefulness and the flexibility to operate independently in a fast-paced environment
Ability to multitask and work without direct supervision
Accurate and efficient data entry and follow up skills.
Ability to adjust and adapt to a constantly changing environment
Must have willingness to learn
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship.

Nice To Haves

Knowledge of Delta V and BMS alarm systems
Knowledge of EAMS or other CMMS

Responsibilities

Visually monitors all equipment and system alarms
Evaluates all alarms and selects and reviews the process where the alarm is occurring
Respond to and acknowledge equipment and system alarms
Contact the appropriate responsible party for investigation and resolution utilizing a telephone or two-way radio
Initiate an alarm Work Order when needed and document actions taken, process work orders from entry through close out
Track and document root cause, investigation, and corrective actions of work orders from alarms
Reconcile alarms with alarm printout at the end of each shift
Monitor and document planned alarms
Comply with all safety procedures, maintaining good housekeeping and safety of work areas.