About The Position

Join Barclays in the Office of Legal Obligations (OLO) as a Control Mapping Operations (CMO) Program Support - AVP, where you will provide program support and critical insights led and to drive effective risk, control, and governance outcomes. In this role, you will support the assessment and interpretation of multi-layered, and highly detailed information to produce clear, well-reasoned insights that inform senior stakeholder discussions. You'll contribute to the resolution of high impact business, risk, and regulatory matters by applying structured analytical thinking, sound judgment, and a good understanding of governance and control frameworks. Working closely with senior colleagues, you will help translate complexity into practical, actionable outputs that support strategic targets and regulatory expectations. You will communicate multi-layered topics clearly and professionally to a range of stakeholders, including senior managers and governance forums, tailoring messaging to the audience and clearly outlining key implications, risks, and options. You will also play a role in the development of high quality, senior ready materials—such as management information (MI), briefing papers, executive summaries, and governance submissions—ensuring accuracy, clarity, and consistency.

Requirements

  • Experience supporting strategic or program level assessment through the interpretation of highly detailed, multi-source data to generate meaningful insights
  • Considerable analytical judgment and problem-solving skills when addressing business, risk, or regulatory issues
  • Experience preparing materials for senior stakeholders, committees, or formal governance forums
  • The ability to autonomously produce and contribute to high‑quality deliverables, including MI, briefing materials, executive summaries, and governance documentation
  • Working effectively across teams and stakeholders, demonstrating accountability, attention to detail, and a commitment to continuous improvement

Nice To Haves

  • Experience in Insight-driven or advisory roles within strategy, risk, regulatory, legal, or control environments, with exposure to senior stakeholders
  • Solid critical‑thinking capability, including working with multi-layered datasets, performance metrics, and management information, with familiarity in data visualization, AI and analytical tools (e.g., Co-Pilot, Excel, Power BI, Tableau, SQL, or equivalent), and a focus on insight rather than tooling
  • A good understanding of risk management frameworks, regulatory expectations, and governance processes, including experience producing materials subject to audit, regulatory, or supervisory review
  • Excellent written and verbal communication skills, with the ability to present highly detailed information clearly and concisely
  • Emerging leadership capability, including mentoring junior team members and contributing positively through influence and collaboration

Responsibilities

  • Identification and analysis of business problems and client requirements that require change within the organisation.
  • Development of business requirements that will address business problems and opportunities.
  • Collaboration with stakeholders to ensure that proposed solutions meet their needs and expectations.
  • Support the creation of business cases that justify investment in proposed solutions.
  • Conduct feasibility studies to determine the viability of proposed solutions.
  • Support the creation of reports on project progress to ensure proposed solutions are delivered on time and within budget.
  • Creation of operational design and process design to ensure that proposed solutions are delivered within the agreed scope.
  • Support to change management activities, including development of a traceability matrix to ensure proposed solutions are successfully implemented and embedded in the organisation.
  • To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness.
  • Collaborate closely with other functions/ business divisions.
  • Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function.
  • Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
  • Lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments.
  • Identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
  • Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
  • Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
  • Take ownership for managing risk and strengthening controls in relation to the work done.
  • Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
  • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
  • Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
  • Communicate complex information.
  • Influence or convince stakeholders to achieve outcomes.

Benefits

  • Barclays employees are eligible for a suite of competitive and generous employee benefits, including medical, dental and vision coverage, 401(k), life insurance, and other paid leave for qualifying circumstances.
  • This position is eligible for an incentive award.
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