Control Manager - Vice President

JPMorganChase•Wilmington, NC

About The Position

As a Control Manager Vice President within the Consumer and Community Banking (CCB) organization, you'll be responsible for leading and building out an enhanced control framework which supports a continuous and integrated approach to risk assessment for the Card Cobrand Partner Business. Additionally, you'll ensure the team assists in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.

Requirements

7+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance.
Proficient knowledge of control and risk management concepts with the ability to design, create, and evaluate a Risk & Control Self-Assessment in conjunction with business partners.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).
Extensive knowledge of Credit Card marketing and operations.

Nice To Haves

Analyzes complex data with sophisticated techniques, identifies high-impact automation/machine learning opportunities, translates technical capabilities and data into compelling business cases and insights that drive decisions, and trains and advises teams on data practices and automation strategy.

Responsibilities

Spearhead the design and execution of forward-thinking control strategies to proactively identify and neutralize compliance and operational risks.
Decode business needs, anticipate trends, and deliver automated, sustainable, solutions that elevate the control environment.
Develops and improve escalation procedures and control frameworks.
Build influential partnerships with internal stakeholders, driving open communication and collaboration to uphold integrity and achieve strategic milestones.
Design and execute change management strategies for complex initiatives, drive adoption while minimizing disruption, lead stakeholders through change, and train others on best practices.
Persuades stakeholders in complex scenarios, navigate negotiations with data-driven arguments.
Navigate competing interests to drive mutual outcomes.
Design and deliver sophisticated, high-impact presentations with exceptional clarity, and synthesize complex discussions into actionable insights for diverse stakeholders.
Participates in structured knowledge sessions for complex projects, and advises teams on risk and control aspects.
Synthesizes information to uncover root causes and risks, rigorously evaluates options and trade-offs while challenging assumptions, facilitates stakeholder alignment and consensus, and advises others on escalation timing.