About The Position

This role offers the opportunity to develop and enhance our control framework, contributing to our continuous approach to risk assessment. You'll be part of a dynamic team which supports Consumer and Community Banking in serving millions of consumers and small businesses, with the potential for career growth and skill development in a market-leading company. As a Control Management Associate within our Business Operations team, you will be tasked with maintaining a sustainable and disciplined end-to-end control environment for our line of business.

Requirements

  • Bachelor's degree or equivalent experience
  • 3+ years of experience in financial services industry with background in controls, audit, quality assurance, operational risk management, or compliance; or equivalent subject matter expertise in a relevant business related function/operation
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

Responsibilities

  • Partner with stakeholders, evaluate and perform an end-to-end analysis of the business' risk and control environment to identify significant gaps and weaknesses and determine root cause of control breaks
  • Ensure that controls are properly designed, operating effectively, and essential to a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
  • Perform ongoing analysis of program related data (e.g., KRI/KPI) and develop ad-hoc reports as requested to support business-related programs and strategies
  • Assist with development of Risk & Control Self-Assessment mapping and documentations through participation in end-to-end process walkthroughs and deep dives with assigned business units
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