Contracts & Pricing Analyst

Owens & Minor

About The Position

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do. Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. Owens & Minor teammate benefits include: Medical, dental, and vision insurance, available on first working day 401(k), eligibility after one year of service Employee stock purchase plan Tuition reimbursement The anticipated salary range for this position is $60k-70k. The actual compensation offered may vary based on job related factors such as experience, skills, education and location. Job Description - Supports Contracts & Pricing team and customers by managing contract information, researching questions, and resolving complex pricing/rebate issues between the Corporate Contracts/Rebates department, vendors, customers and the Owens & Minor (O&M) Commercial Team. Reviews and approves customer contract access. Informs customers of price change notifications, as well as communication and follow-up of expiring contracts. Maintains knowledge of the systems that support these activities and recommends changes to these processes. Works closely with Pricing and Margin Analysts on margin initiatives. Effectively works with all levels of sales and operational management and corporate management.

Requirements

Four-year university degree required
Five or more years of experience in contracts and/or pricing.
Advanced Microsoft Excel & Power BI skills.
In-depth knowledge of contract and rebate processes.

Nice To Haves

Previous experience in a medical/surgical distribution or manufacturing business preferred.

Responsibilities

Daily reporting and communication with customers to review any pricing misalignments between account, O&M, GPOs, and Suppliers.
Organize and own regular meeting cadence with customers to ensure timely resolution of issues, involvement of key stakeholders, and synchronicity of updates.
Proactively identifies replacements of expiring contracts and researches customer Group Purchasing Organization (GPO)/tier eligibility documentation that could not be resolved by the corporate team.
Reviews customer invoice activity to correct overcharges and denied rebates; loads system workarounds as necessary for credit/rebills.
Plans and implements contract pricing on new customer conversions and existing customer GPO conversions; leads project to compare pricing and track changes during these conversions and ensures that appropriate field and corporate resources are included in the project.
Analyzes pricing issues & processes resulting in short-pays and determining appropriate resolution; supports AR on complex pricing audits from customers and/or GPOs for specific customers.
Analyze customer metrics and processes to identify opportunities within customer confinements to improve internal metrics and customer satisfaction.