Contracts DMV Clerk
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About The Position
The DMV Clerk at Victory Automotive Group plays a crucial role in the administrative and office support functions associated with vehicle documentation. This position is integral to the daily operations of the dealership, interacting with various stakeholders including Sales Associates, Sales Managers, F&I Managers, General Managers, and other office support staff, as well as customers. The DMV Clerk is responsible for handling the legal transfer of documents for the Department of Motor Vehicles (DMV), ensuring that all vehicle documentation is processed accurately and efficiently. This includes submitting all legal transfer work electronically to the DMV, verifying that funds have been collected, and ensuring that the correct lien holder is paid off before processing title applications. The clerk must check for accuracy in applications and ensure that all information is complete before submission. In addition to these core responsibilities, the DMV Clerk processes all wholesale DMV work and reports on the status of any missing or problematic titles, providing a list of outstanding titles as needed. The role requires a high level of organization and attention to detail, as the clerk must transmit DMV items in an organized, efficient, and timely manner. They are also responsible for printing, analyzing, and distributing reports as requested by management, preparing and processing new and used car DMV information, including out-of-state registrations, and handling duplicate title requests and loaner renewals. The DMV Clerk must connect with customers and DMV agencies, troubleshoot and resolve specific problems related to titles, odometer discrepancies, and power of attorney issues, and process trade payoffs while following up on title status with lienholders. Collaboration with team members is essential to solve problems effectively, and the DMV Clerk may also be required to provide administrative assistance as needed. This job description outlines the core aspects of the position, but additional duties may be assigned on a routine basis, reflecting the dynamic nature of the role within the organization.
