Contracts Analyst

PROCEPT BioRobotics

1d•$87,000 - $109,000

About The Position

The Contracts Analyst is responsible for supporting PROCEPT BioRobotics Customers, Distributors, Sales, and Commercial Teams during the Contract Process. The ideal Contract Analyst will be committed to this role encompassing Pre/Post- Sales support in the primary area of contract and quote administration, including the successful review of contract terms and conditions and the ability to negotiate favorable terms in alignment with PROCEPTâs vision and goals. The Contract Analyst will report to the Sr. Manager, Global Commercial Contracts and collaborate with Finance, Quality, Legal and Marketing daily.

Requirements

BA/BS preferred or equivalent combination of experience/education
3-5 years of combined relevant experience with Contract Administration and Customer Service/Sales Support
Organized, extremely detailed, able to perform under pressure and meet tight deadlines
Ability to communicate in a clear, concise, and professional manner often in stressful situations
Ability to raise issues proactively and in a timely manner, as well as propose solutions
Strong computer knowledge including MS Office applications
Understanding of sales and service processes and experience with CRM systems, ideally Salesforce

Nice To Haves

Experience in Medical Device, life sciences or healthcare industry preferred
Experience working in an (FDA) regulated environment preferred
Remote

Responsibilities

Draft new contacts and amendments and related customer documentation to provide for timely contract execution and fulfillment in accordance with company policies, legal requirements, and customer specifications
Serve as the single point of contact for internal and external Customers regarding sales contract activities including but not limited to negotiation
Work within Salesforce CPQ to assist Field Sales through the configuration, pricing, and quoting processes
Establish and maintain relationships with Field Sales, Legal, Finance, Marketing, Regulatory and R&D stakeholders to collaborate on contract details and ensure compliance
Manage record-keeping for contract-related correspondence and documentation; compile and analyze data about contracts to ensure accurate adherence to terms
Advise management of contractual rights and obligations, and recognize and communicate upselling opportunities
Prioritize workflow to manage multiple responsibilities and processes in a fast-paced environment
Process Improvement to enable scalable growth
Manage, review and track warranty and service agreement status
Maintain a flexible schedule to support global customer base and high-volume sales support activities as needed
Provide support functions not detailed herein as deemed necessary by Manager
Maintains trained status for, and complies with, all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance
Understands and adheres to the PROCEPT BioRobotics EHS Policy