Contracts Administrator, Operations Officer I (NCS) - Mayor's Office of Homeless Services

Baltimore City • Baltimore, MD

79d • $70,338 - $112,807

About The Position

The Mayor's Office of Homeless Services (MOHS) is the designated lead agency for the CoC and works to implement federal, state, and local policy and best practices in addition to administering and monitoring homeless services grants. MOHS administers approximately $75 million annually for programs that include street outreach, emergency shelter, transitional housing, rapid rehousing, permanent supportive housing, Housing Opportunities for Persons with AIDS (HOPWA), meal programs, transportation and eviction prevention. Each year, through a network of partner providers, the homeless services program delivers housing and supportive services to over 25,000 individuals and families. The Baltimore City Mayor’s Office of Homeless Services (MOHS) is seeking a dynamic Human Resources Professional to support our organization. The incumbent is responsible for coordinating all administrative activities related to an organization’s personnel. Their duties include developing recruitment strategies, implementing systems for managing staff benefits, payroll and behavior and onboarding new employees. This position will report directly to the Director.

Requirements

• Have a bachelor's degree from an accredited college or university.
• Have five (5) years of experience in progressive and strategic human resources management (human resources generalist, specialist, or business partner).
• Have a valid Maryland Class C Noncommercial driver's license or an equivalent driver's license and eligible to obtain a Baltimore City driver’s permit.

Nice To Haves

• Professional human resources certification from a nationally recognized organization such as IPMA-HR, SHRM, or HRCI.
• Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), or IPMA-CP certification is highly desirable.

Responsibilities

• Plans and directs an agency recruitment including recruiting, interviewing, hiring and onboarding processes.
• Develops, recommends and directs the implementation of agency specific human resources policies and procedures, and interprets laws, regulations, guidelines and labor contract provisions for agency management.
• Advises agency employees, supervisors and managers on human resources matters.
• Ensure job descriptions are up to date and compliant with all local, state and federal regulations.
• Develop training materials and performance management programs to help ensure employees understand their job responsibilities.
• Create a compensation strategy for all employees based on market research and pay surveys; keep the strategy up to date and makes recommendations to the Central Department of Human Resources on classifications, reclassifications, class specifications, salaries, employee benefits and human resources practices and procedures.
• Investigating employee issues and conflicts and brings them to resolution.
• Ensure the organization’s compliance with local, state and federal regulations.
• Use performance management tools to provide guidance and feedback to team.
• Ensure all company HR policies are applied consistently.
• Maintain HR systems and processes.
• Design and implement employee retention strategies.
• Maintain company organization charts and employee directory.
• Plans and coordinates departmental in-service training programs.
• Confers and coordinates human resources activities on behalf of the city agency with central Department of Human Resources, the Mayor's Expenditure Control Committee, the Mayor's Office and the Bureaus of Budget and Management Research, Payroll and Disbursements and the Baltimore City Office of Information Technology.
• Directs preparation and processing of human resources, payroll and timekeeping forms, reports and actions.

Benefits

• Medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans.
• Wellness programs, support groups, and workshops.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree