Contractor Strategy Manager - Central

Fortive

11d

About The Position

Cultivate relationships with key accounts within your region in the east sector of the United States, driving growth in construction projects, securing renewals, and encouraging advocacy for Gordian's services. Consistently meet or surpass growth goals for key account revenue, contributing to the company's financial objectives. Engage with key contractor accounts regularly through calls, emails, and onsite meetings to understand their needs and address concerns. Build strong relationships by understanding their business goals and aligning our services to meet those goals. Work in tandem with contractors to secure a steady stream of construction projects and engage new owners, expanding Gordian's market presence. Develop and implement strategic account plans that outline how to maintain and grow each account. A large component of our company's strategy is to create value for contractors. Lead this effort by identifying and implementing measures that significantly enhance a contractor's experience with Gordian. Analyze key account performance, including revenue projections. Regularly prepare and present reports on account performance. Collaborate with the Data Operations Team to audit, maintain, and create data reports and dashboards that provide actionable insights. Maintain accurate account and contact records, key account plans, and log activities in Salesforce. Assist in growing Gordian's contractor network through in-person engagements, tradeshows, and networking events. Act as a liaison for key accounts, swiftly addressing and resolving any issues to maintain trust and satisfaction. Partner with internal teams across Sales, Operations, Customer Success, Finance, and Legal to deliver a cohesive account management strategy and contractor experience. Collaborate with the Product team to translate contractor feedback into meaningful product and service enhancements. Foster an organizational culture that places high value on contractors, recognizing them as essential partners. Ability to travel up to 50%.

Requirements

7+ years' experience in sales, customer success or customer service
Excellent communication and interpersonal skills to build and maintain contractor relationships
Ability to visualize, interpret, and present data and sales analytics to inform decision-making and account strategy
Experienced in developing and executing strategic account plans
Ability to effectively prioritize tasks across numerous contractor accounts, while working collaboratively with cross-functional teams
A commitment to advocating for the needs of contractors
Ability to travel up to 50%

Nice To Haves

Candidates with experience in the construction industry, showcasing a deep understanding of contractor needs
Experience in Salesforce and PowerBI is a plus

Responsibilities

Cultivate relationships with key accounts
Drive growth in construction projects
Secure renewals
Encourage advocacy for Gordian's services
Meet or surpass growth goals for key account revenue
Engage with key contractor accounts regularly through calls, emails, and onsite meetings
Understand contractor needs and address concerns
Build strong relationships by understanding business goals and aligning services
Work in tandem with contractors to secure a steady stream of construction projects and engage new owners
Develop and implement strategic account plans
Identify and implement measures that significantly enhance a contractor's experience with Gordian
Analyze key account performance, including revenue projections
Prepare and present reports on account performance
Collaborate with the Data Operations Team to audit, maintain, and create data reports and dashboards
Maintain accurate account and contact records, key account plans, and log activities in Salesforce
Assist in growing Gordian's contractor network through in-person engagements, tradeshows, and networking events
Act as a liaison for key accounts, swiftly addressing and resolving any issues
Partner with internal teams across Sales, Operations, Customer Success, Finance, and Legal
Collaborate with the Product team to translate contractor feedback into meaningful product and service enhancements
Foster an organizational culture that places high value on contractors