Contract Specialist

Essity•Charlotte, NC

About The Position

Essity is looking for an experienced Contract Specialist who will be responsible for the administration of all support data / additional data required to be provided for customers related to service and logistics set up and public tenders additional data support. The ideal candidate should/could live in Charlotte, NC. We’re looking for people who embody our values, aren’t afraid to challenge, innovate, experiment, and move at a fast pace. We’re always looking for ways to improve our products and ourselves. If this is you, we’d love to talk.

Requirements

Detail-oriented with strong analytical and administrative skills; able to manage multiple tasks efficiently.
Commercially minded with subject matter expertise in tender support and pricing administration.
Proactive in identifying process improvement opportunities and driving continuous improvement.
Effective communicator with strong written and verbal English skills.
Collaborative team player with experience working across cross-functional teams.
Customer-focused with proven customer service capabilities.
Adaptable and organized, with solid time management and prioritization skills

Nice To Haves

healthcare experience is a plus

Responsibilities

Coordinate administrative and membership-related activities across multiple countries and sales organizations.
Act as a super user for tools and processes; support onboarding and mentoring of new coordinators.
Manage membership rosters, Class of Trade data, and Letters of Commitment to support accurate pricing and tier alignment.
Process GPO price activations and ensure member eligibility based on business criteria.
Respond to pricing and membership inquiries from field reps, distributors, and customer service teams.
Collaborate with internal teams to resolve blocked orders, set up new contracts, and maintain accurate Trade Org data.
Maintain KPI tracking tools, report membership changes, and support rebate discrepancy resolution.