Contract Processor Field

Marriott Vacations Worldwide

89d

About The Position

The position involves processing contracts accurately by entering information into the appropriate system and ensuring that signed contract paperwork is accurate and contains all necessary information and documentation. The role requires identifying available inventory based on potential owners' needs and preferences, advising the Sales team on issues related to ownership contracts, and responding to Sales team requests related to contract status. Additionally, the position includes preparing sales-related documents throughout the sales process and performing general office duties such as filing, sending emails, typing, faxing, and copying. The candidate must follow all company safety and security policies and procedures, maintain confidentiality of proprietary information, and develop positive working relationships with others to support team goals. The role also emphasizes adherence to quality expectations and standards, as well as identifying and implementing new ways to increase organizational efficiency and productivity.

Requirements

• Experience with contract processing and data entry.
• Familiarity with software systems such as Universe/Unifipro and SOLAR.
• Ability to perform Know Your Customer procedures and ensure compliance with company policy.
• Experience in handling customer information securely, including PII.
• Strong communication skills to interact with customers and team members.
• Proficiency in using standard office equipment and maintaining office areas.

Nice To Haves

• Experience in the vacation ownership industry.
• Knowledge of financing programs related to ownership contracts.
• Ability to operate multiple computer systems and software packages effectively.

Responsibilities

• Process contracts accurately by entering information into appropriate system.
• Ensure that signed contract paperwork is accurate and contains all necessary information and documentation.
• Identify available inventory based on potential owners' needs and preferences by checking information in appropriate software.
• Advise Sales team on issues related to ownership contracts.
• Respond to Sales team requests related to contract status, such as additional information required or follow-up needed.
• Enter, retrieve, reconcile, and verify information in software involved in the sales process.
• Prepare sales-related documents throughout the sales process.
• Perform general office duties such as filing, sending emails, typing, faxing, and copying.
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager.
• Maintain confidentiality of proprietary information and protect company assets.
• Anticipate and address owners’ service needs.
• Develop and maintain positive working relationships with others.
• Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
• Enter and locate work-related information using computers.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Benefits

• Equal opportunity employer committed to hiring a diverse workforce.
• Inclusive culture that values meaningful moments and fulfilling lives.
• Opportunities for career growth and development within a leading global vacation company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees