Contract Manager

Worldwide Clinical Trials•Durham, NC

11d

About The Position

We’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence. We are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs – in the best possible way. Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit. Why Worldwide We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us! What the Contract Manager does at Worldwide The Manager, Contracts is responsible for the overall management of activities involved in the development and revision of contracts, including the line management of Contracts Associates or Managers, as assigned. The Manager, Contracts is responsible for all aspects of contract management development for Worldwide Clinical Trials (Worldwide).

Requirements

Strong planning, strategizing, managing, monitoring, scheduling, and critiquing skills
Excellent written and verbal communication skills to clearly and concisely present information
Strong interpersonal skills
Excellent ability to handle multiple short‑term assignments and project deliverables with strict deadlines in a constantly changing environment
Ability to exercise sound judgment and make decisions independently
Excellent self‑motivation skills
Proficiency in all Microsoft Office applications, including Microsoft Word, and a high level of proficiency in Excel
Ability to customize text for specific opportunities based on client requests for proposals (RFPs), feedback, and team input
Ability to map client grids independently
Ability to train and support other personnel
Advanced writing skills with the ability to compose contract language for various types of contractual agreements
Advanced Excel skills and the ability to demonstrate excellent analytical and mathematical skills
Minimum five years of experience in a Contract Research Organization (CRO) or pharmaceutical business development or an operational environment, and three years of experience as a Contract Manager
Experience drafting various types of contractual agreements in a CRO environment or in pharmaceutical or biotechnology outsourcing
Knowledge of the CRO and pharmaceutical industry, knowledge of sales support activities, and a strong understanding of study design, project management, and operational requirements for successful study implementation
Ability to advise and interact with all levels of management
Ability to work independently
Promotion to the next level is not automatic based on years of experience. Personnel are evaluated on proven competency, level of responsibility, and ability to work independently.

Responsibilities

Draft contractual documents based on study needs in accordance with Master Services Agreements, as applicable, and in alignment with Worldwide standards
Responsible for consistently producing deliverables across multiple contractual agreements
Identify, advise on, and compile contractual deliverables
Determine the appropriate contract approach and manage the corresponding budget in cooperation with subject matter experts (SMEs)
Manage and oversee the escalation process on assigned contract deliverables
Support the cross-functional contract team (commercial solutions, finance, operations) through the development and delivery of high‑quality contract deliverables within prescribed timelines
Meet contract deadlines by establishing priorities and target dates for information gathering, budgeting, drafting, reviews, and approvals
Represent and/or lead critical department or company initiatives on behalf of Contract Management Leadership
Collaborate with the Contract Management Team to ensure continuity on processes and responsibilities
Draft, edit, and revise contractual agreements to ensure alignment with the Master Services Agreement (MSA), as applicable
Ensure operational descriptions of services and budgets align with sponsor study requirements and protocol
Provide feedback to the team to improve contract quality going forward
Review budgets for errors, consistency, and appropriateness of scope
Assist in the development of the Contract Team through mentoring more junior members, as assigned
Provide budget tool and proposal guidance, as well as mentoring, for assigned proposal team members on client-specific expectations
Other duties as requested or assigned by supervisor
Provide line management support and mentoring to Contracts Associates or Managers, as assigned.
Set and manage contract plans, communication plans, schedules, and deadlines.
Determine items that are behind schedule, identify barriers to progress, and plan and implement effective and efficient problem‑solving and corrective action plans.
Perform other duties as assigned.
The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all‑inclusive.