Contract Manager

Centella-posted about 1 month ago
Full-time • Manager
Hybrid • Miami, FL
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The Contract Manager is responsible for managing all contracts that support the sales, service, and operational functions of our diagnostic imaging business. This role ensures contractual terms align with company strategy, regulatory requirements, and customer expectations. The Contract Manager partners closely with Sales, Service Operations, Finance, Outside Legal Counsel, and HTS teams to enable profitable growth, reduce risk, and deliver an exceptional customer experience.

  • Maintain contract accuracy across CRM, ERP, and document management systems.
  • Track contract status, renewals, expirations, and amendments while ensuring timely follow-up with internal stakeholders and customers.
  • Ensure compliance with internal approval workflows, pricing policies, discount guardrails, and margin expectations.
  • Evaluate and mitigate contractual and operational risks related to liabilities, indemnification, service-level penalties, parts and labor coverage, regulatory requirements, and performance commitments.
  • Ensure contracts comply with state/federal regulations (e.g., Stark, Anti-Kickback, HIPAA when applicable) and company legal standards.
  • Act as a strategic partner for Sales, guiding deal structure, profitability, and negotiation strategies.
  • Partner with Operations, Finance, and Quality teams to validate technical requirements, coverage levels, and contract deliverables.
  • Support Marketing and Product Management in developing standardized contract templates, updated terms, and new service offerings.
  • Provide training and support across the organization regarding contracts, terms, and best practices.
  • Provide regular reporting and insights to leadership on contract pipeline, risk areas, and optimization opportunities.
  • Lead continuous improvement initiatives to streamline contract processes and improve turnaround time.
  • Detail-oriented with strong organizational skills
  • Problem-solving and analytical thinking
  • Ability to meet multiple deadlines in a commercial environment
  • Collaborative mindset
  • Strong business and financial acumen
  • Professional communication and customer-facing presence
  • Strong auditing and drafting skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and manage multiple projects simultaneously
  • Knowledge of contract law and regulations
  • Ability to use and/or learn CRM software
  • The ideal candidate will have experience in the medical device industry and a strong background in contract management.
  • Bachelor's degree in business, Finance, Legal Studies, Healthcare Administration, or related field.
  • 3–5+ years of contract management experience, ideally in healthcare, medical devices, or diagnostic imaging service/sales.
  • Strong understanding of service contract structures, healthcare purchasing processes, and risk management.
  • Excellent negotiation, communication, and analytical skills.
  • Proficiency with CRM/ERP systems and contract lifecycle management tools.
  • Experience with diagnostic imaging equipment (CT, MRI, Mammo, PET/CT, X-ray) and related service models.
  • Knowledge of Stark, Anti-Kickback, and healthcare contracting compliance.
  • Hybrid work schedule
  • Career Growth Opportunities
  • Training and Development
  • 401k with company match
  • Medical, Dental, Vision
  • Paid Time Off
  • Health Savings and Flexible Spending Account
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