Contract Manager

Road Scholar•Boston, MA

6d•$60,000 - $70,000•Remote

About The Position

Road Scholar is seeking a detail-oriented and proactive Contract Manager to support our Tuition and Revenue Management team by negotiating and securing contracts for accommodations, transportation, and ground operations services across our programs. This position reports to the Director of Contracting. This role owns the end-to-end contracting process for assigned vendors, ensuring competitive pricing, clear contractual terms, and timely execution in alignment with program, financial, and quality objectives. The Contract Manager will collaborate closely with Directors of Contracting, Program Operations, and cross-functional partners across the organization. Road Scholar offers a remote work environment. The compensation range for this exempt level salaried position is $60,000 - $70,000 based on experience.

Requirements

Bachelor’s Degree and 3–5 years of experience in the travel or hospitality industry or equivalent experience in contract management or related fields.
Strong analytical and problem-solving skills with exceptional attention to detail.
Proactive, results-driven work style with strong organizational and time-management capabilities.
Proficiency with Microsoft Office (Outlook, Excel, Word) and comfort working in workflow or project-management platforms (e.g., Monday.com or similar).
Excellent verbal and written communication skills, including the ability to build strong vendor and internal relationships.
Demonstrated ability to work independently and collaboratively in a fast-paced, multi-functional environment.

Nice To Haves

Contract negotiation experience and/or vendor management experience within the travel or hospitality sector highly preferred.
For serious consideration please submit cover letter with your resume.

Responsibilities

Contracting & Negotiation: Independently manage the full lifecycle of assigned vendor contracts, including negotiation, drafting, execution, and renewal.
Negotiate rates, terms, and conditions with accommodations, transportation, and ground operations suppliers in alignment with annual cost, capacity, and quality goals.
Secure inventory to meet annual program capacity, including additional capacity as requested by Tuition & Revenue Management.
Maintain open, proactive communication with Program Operations and Tuition & Revenue Management regarding contracting timelines, pricing challenges, delays, and risks, including rates that exceed targets.
Serve as the primary contracting point of contact for assigned vendors, building productive relationships based on service quality and long-term value and resolving contract-related issues.
Contract Coordination & Turnover: Draft and manage vendor contracts and supporting documentation, confirm agreement on all terms, and hand off finalized materials to designated internal departments within required timelines.
Ensure all contracts are accurately recorded and communicated for data entry and program delivery.
Attend strategy meetings, regional meetings, and cross-departmental discussions as needed.
Support development and follow-through of Quality Action Plans.
Represent Road Scholar meeting with vendors in destination and at travel industry events as appropriate

Benefits

Medical, Dental and Vision Insurance (with a substantial employee subsidy!)
403(b) Retirement Plan with a company match of 5% after 1 year of employment!
Up to 20 days of PTO annually, accrued every payroll cycle
Enjoy a paid week off, in addition to your PTO, at the end of December to enjoy the holiday season!
A generous employee discounts on our programs
As a Road Scholar employee, you can opt-in to receive an IATA membership
We take professional development seriously which is why we provide LinkedIn Learning access to all employees amongst other professional development opportunities
That’s right, we’re fully remote!

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