Bering Straits Native-posted 3 months ago
Mid Level
Pecos, TX
Real Estate

Paragon Professional Services, a subsidiary of Bering Straits Native Corporation, is currently seeking a qualified Contract Detention Operations Supervisor (CDOS) for El Paso, TX at the Service Processing Center. The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned.

  • Respond to all Grievance or Staff Detainee requests.
  • Maintain an Electronic Grievance Log of all formal and informal complaints and/or grievances.
  • Create the required Segregation Reviews for detainees in Special Management Unit (SMU).
  • Physically & visibly inspect the detainees housing unit, check the Special Management Unit Housing Record (I-888) to verify if the detainee is eating, recreating & showering on a regular basis.
  • Communicate with detainees in SMU and ask if they have any issues or concerns.
  • Update the Dry Eraser Board with the date of when the next Segregation Review is due.
  • Process any Incident Reports that have been delivered to the CDOS mailbox and review the Incident Report to ensure it is filled out completely and accurately.
  • Respond to all detainee staff communication requests in a timely manner as per policy.
  • Approve or deny requests for special visitation requests in accordance with PBNDS and EPC Local Policies.
  • Approve or deny requests by detainees to have personal items sent in, such as clothing, Cell Phones, hair bands, eyeglasses, diabetic shoes, etc.
  • Participate in weekly Multi-Disciplinary Committee Meetings.
  • Compile total number of grievances received for the week.
  • Complete a Field Observation Report on a weekly basis.
  • Update the Segregation Review Management System (SRMS) as required by ICE Headquarters.
  • Conduct PREA investigations in coordination with the PREA once a Management Inquiry has been requested by ICE.
  • Conduct Annual Refresher Training regarding Grievances and Suicide Prevention Intervention for officers bi-weekly.
  • Ensure all Disciplinary Packets for cases served under the disciplinary process are routed to Classification in a timely manner.
  • Prepare all 'Use of Force' packets for incidents on the compound where Force was used either Immediate or Calculated and submit it to the SDDO designated as the ICE Chief of Security.
  • Update the Call up log with every detainee who was placed in SMU-Administrative and SMU Disciplinary Segregation.
  • Conduct any other duties to complete the mission objectives.
  • U.S. Citizen or LPR.
  • Not currently employed by federal agency/active-duty military.
  • HS Graduate or GED.
  • Meet physical/health requirements for duties.
  • Valid Public Trust Clearance.
  • Five years of supervisory experience.
  • Ability to demonstrate and utilize configure programs within Microsoft Word, Excel, PowerPoint, and Outlook.
  • Must be able to demonstrate the ability to clearly articulate topics and communicate in writing via memorandum and email to multiple audiences.
  • Knowledge and comprehension of Immigration and Customs Enforcement Performance Based National Detention Standards.
  • Possess leadership characteristics and traits that promote teamwork.
  • Bachelor's Degree.
  • Spanish and/or proficiency in any language other than English.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service