Contract Analyst I

Owens & Minor • Richmond, VA

8d

About The Position

Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care™. Global Reach with a Local Touch 140+ years serving healthcare Over 14,000 teammates worldwide Serving healthcare partners in 80 countries Manufacturing facilities in the U.S., Honduras, Mexico, Thailand and Ireland 40+ distribution centers Portfolio of 300 propriety and branded product offerings 1,000 branded medical product suppliers 4,000 healthcare partners served Supports customers by managing contract information, researching questions, and resolving complex pricing/rebate issues between the Corporate Contracts/Rebates department, vendors, customers, and the Owens & Minor (O&M) sales force. Informs customers of standard price change notification as well as communication and follow-up of expiring contracts. Maintains knowledge of the systems that support these activities and recommends changes to these systems. Works closely with Pricing and Margin Analysts on margin initiatives. Effectively works with all levels of sales and operational management and corporate management.

Requirements

• Four-year university degree required; master’s degree preferred.
• Broad knowledge of a discipline in finance or business administration
• Five or more years of experience in contracts and/or pricing

Nice To Haves

• Previous experience in a medical/surgical distribution or manufacturing business preferred.

Responsibilities

• Analyzes contract audit reports; reviews expiring contract communications from Corporate for possible errors or potential pricing/rebate issues; notifies Customers and Sales Reps as appropriate. This may include running periodic price-book information for the customer.
• Analyzes and researches complex pricing and rebate issues; accountable for appropriate resolution of rebate denials; if customer/field documentation or involvement is necessary to support rebates claimed, communicates to management as necessary; problem resolution may involve direct communication with the customer and negotiation with vendors; determines appropriate action required and ensures the correct team takes the appropriate action
• Proactively resolves replacements of expiring contracts and customer Group Purchasing Organization (GPO)/tier eligibility documentation that could not be resolved by the corporate team.
• Reviews credit/rebill activity to correct overcharges and denied rebates; reviews and approves pass through credits due to contract pricing issues; loads “bill-only” contracts as necessary for credit/rebills; communicates with field Accounts Receivables (AR) to ensure they have information to apply credits to ensure customer does not receive duplicate credit.
• Through specific customer knowledge and analysis, identifies potential margin opportunities; coordinates with Pricing and Margin team on margin initiatives as required.
• Plans and implements contract pricing on new customer conversions and existing customer GPO conversions; leads project to compare pricing and track changes during these conversions and ensures that appropriate field and corporate resources are included in the project.
• Analyzes pricing issues & processes resulting in short-pays and determining appropriate resolution; supports AR on complex pricing audits from customers and/or GPOs for specific customers.
• Communicates status of projects and significant issues to management.
• Managing Price exceptions daily.

Benefits

• Comprehensive Healthcare Plan - Medical, dental, and vision plans start on day one of employment for full-time teammates.
• Educational Assistance - We offer educational assistance to all eligible teammates enrolled in an approved, accredited collegiate program.
• Employer-Paid Life Insurance and Disability - We offer employer-paid life insurance and disability coverage.
• Voluntary Supplemental Programs – We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs.
• Support for your Growing Family – Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family.
• Health Savings Account (HSA) and 401(k) - We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits.
• Paid Leave - In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave – including parental leave.
• Well-Being – Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs – all at no cost to you.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level