Contract Administrator- Chicago

CVR ASSOCIATES INCChicago, IL
6d$22 - $22

About The Position

CVR is seeking an HCV Contract Administrator to ensure the processing of HCV contract leasing functions. The Contract Administrator is responsible for ensuring owner and unit eligibility, rent reasonableness, HAP contract execution, and accurate rent calculations. One of the primary functions of this role is to work between the Tenants, Owners and Property Managers providing regular updates and correspondence to articulate accurate HAP contract execution and Lease compliance. The position communicates with all tiers of the HCV program and must have a thorough knowledge of HCV protocols and timetables. Responsible for both inbound and outbound calls, the Contract Administrator is responsible for ensuring all tenant transitions are complete within deadlines and have been properly vetted for accurate Rent Determination and to meet all housing needs as required by HCV.

Requirements

  • Associates degree and/or college credit hours preferred in business, social work, or public administration.
  • 3-5 years of previous experience working with the public in a Housing Choice Voucher, low-income tax credit, property management/compliance and similar non-profit programs.
  • 3-5 years of client service experience.
  • Experience working in a high-volume call and production environment with high performance guidelines and stringent deadlines.
  • Knowledge of public sector housing authority programs and systems.

Responsibilities

  • Review all Housing Assistance Request for Tenancy Approval to assure all required documents are completed accurately.
  • Initiate the inspection process for new moves and monitor results through the leasing process.
  • Ensure rent reasonableness and tenant affordability.
  • Accurately calculate families rent to the owner and also HAP Payment to the owner.
  • Ability to accurately process files monthly within the required timelines.
  • Review and process Housing Assistance Payments Contracts to assure they meet quality assurance.
  • Accurately enters data into appropriate databases
  • Process manual payment adjustments as needed.
  • Meets goals with Salesforce cases set by management.
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