About The Position

Hallmark Aviation Services is a premier airline customer service provider for some of the world's leading airlines. We are contracted with leading INTERNATIONAL & DOMESTIC AIRLINES to provide exceptional services to passengers, including First & Business Class guests. Hallmark's 3000+ employees provide clients and travelers "Peace of Mind" in the hustle and bustle of today's world. We are seeking a Temporary Contract Administrator with exceptional people and communication skills, strong work ethic, and preferably, experience and knowledge in Customer Service, Hospitality and Contract Administration. SUMMARY This is a temporary position. Provide daily support to the sales and marketing team by assisting with the current demands associated with contract pricing.

Requirements

  • At least 18 years of age, AA Degree or higher
  • Basic Math Skills: Adding, Subtracting, Division, and Multiplying.
  • Strong knowledge of IATA Standard Ground Handling Agreement (SGHA) and its implementation
  • Must be able to obtain security clearance from US Customs and Border Protection which requires valid proof of citizenship or authorized residency
  • Must be Customer Service focused
  • Able to adapt/respond to different types of situations
  • Excels in working under extreme deadlines, that may fluctuate
  • Varied shifts within 24-hour clock
  • May require travel to Hallmark Aviation work locations and client sites

Responsibilities

  • Organize and track all contract expiry date and price increase due dates
  • Monitor and update contract pricing sheets
  • Follow up with customer airlines on airport mandated wage increases and ordinances (LWO)

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What This Job Offers

Career Level

Entry Level

Industry

Administrative and Support Services

Education Level

Associate degree

Number of Employees

1,001-5,000 employees

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