Contract Administration Supervisor - General Services

City and County of Denver • Denver, CO

2d • Hybrid

About The Position

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver. What We Offer The City and County of Denver offers competitive pay commensurate with education and experience. New hires are typically brought into the organization between $86,634 and $114,790 based on experience and education. We also offer generous benefits for full-time employees which include but are not limited to: A guaranteed life-long monthly pension, once vested after 5 years of service 457B Retirement Plan 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year Competitive medical, dental and vision plans effective within 1 month of start date Location & Schedule The City and County of Denver supports a hybrid workplace model. Employees work where needed, at a job site several days a week and off-site as needed. In this position, you can expect to work in-office Tuesdays, Wednesdays and Thursdays with Mondays and Fridays being remote. Employees must work within the state of Colorado on their off-site days. In this position, you can expect to work at the Wellington Webb Building in Downtown Denver during your on-site days. Who We Are & What You’ll Do General Services oversees 6 million square feet in over 135 city buildings, over $330 million in city procurement spending, $29 million in annual utility costs and various other support services for the city. For more information, visit the General Services website at https://www.denvergov.org/Government/Departments/General-Services. The Contract Administration Supervisor position resides in the Contracts Office within General Services and the Administration Division. The Contracts Office is responsible for initiation, procurement, negotiation, compliance and financial tracking of over 325 contracts citywide and internal to General Services. Citywide contracts include security, janitorial, portable toilets, towing, pest control, solar, and utilities, among others. Contracts administered by the team range from $25,000 to $71,000,000 million for a total value of $531,000,000+. We are looking for an experienced contract professional who is well versed in the process, policies and compliance measures applied throughout the contract life cycle. In this role, you will have direct supervisory responsibility over the procurement and contract staff who coordinate, procure, negotiate, execute and audit city-wide contracts per city policy. In addition to managing staff, workload and compliance, this is a working supervisor position that actively assists with day-to-day operations of the Contracts Office. This role ensures operational goals are met by providing direction, guidance, and support while maintain an active presence in daily work tasks. To be successful, you will need to balance team workload while also finding ways to implement process improvements to shorten “procurement and contract times”, provide the support and oversite of the Contract & Procurement Resource Hub, thereby, improving the customer experience. Additionally, this position acts as the designated back-up to the General Services Contracts Manager in the event of a citywide emergency declared by the Mayor and activation of the Emergency Operations Center. In this position you will need significant soft skills to build trust and cooperation both internal and external to your team. You will demonstrate the ability to listen and work cooperatively and provide value to your team, stakeholders and General Services’ customers.

Requirements

• Bachelor's Degree in Business Administration, Public Administration, Political Science, Management, or a related field.
• Five (5) years of professional experience performing procurement functions, contract negotiation, contract administration, or conducting research and analysis in an area such as procurement, contracting, budget, compliance issues, or accounting.
• One (1) year of the appropriate type and level of experience may be substituted for each required year of post high school education. Additional appropriate education may be substituted for the minimum experience requirements
• Requires a valid Driver's License at the time of application. Licenses and certifications must be kept current as a condition of employment.

Nice To Haves

• Develop work plans with clearly identified measures and benchmarks to reach the team’s goals
• Design, monitor and present metrics in support of those identified goals and adjusting work plans based on the data
• Build and encourage a cohesive team
• Create relationships across city agencies and with our customers to ensure the team’s success
• Continually innovate and practice business process improvement through LEAN Six Sigma, Denver’s Peak Black Belt Program or similar
• Prepare and deliver presentations to City Council and its committees on new contracts and amendments managed by the General Services Contracts Office

Responsibilities

• Directs and evaluates the work of professional contract administration staff members, provides technical expertise to staff, and establishes section and staff work programs and objectives
• Plans, assigns, and reviews the work of staff members performing a variety of contract administration functions and recommends changes in practices and procedures to increase operating efficiency and expedite workflow
• Trains new staff members in contract administration techniques and methodologies, orients staff with appropriate policies, regulations, and procedures, and ensures that work conforms to standards and regulations
• Develops internal procedures for contract procurement and final settlement and develops procedures to monitor contract retention, and amendments
• Develops or modifies work plans, methods, and procedures and determines work priorities
• Assigns and distributes work, reviews work for accuracy and completeness, and returns assignments with recommendations for proper completion
• Resolves problems encountered during daily operations and determines standards for problem resolution
• Develops goals, documents performance, provides performance feedback and formally evaluates the work of the employee
• Encourages and facilitates cooperation, pride, trust, and group identity, fosters commitment and team spirit, and works with others to achieve goals

Benefits

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

What This Job Offers

• Job Type: Full-time
• Career Level: Manager