Continuous Improvement Supervisor
About The Position
Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris. We’re looking for a Continuous Improvement Supervisor to join our growing Continuous Improvement team. As a Continuous Improvement Supervisor you will lead and drive process improvement initiatives across the organization using Lean, Six Sigma, and Kaizen methodologies. This role ensures operational efficiency, cost reduction, and quality enhancement through structured CI projects. You will lead a team and drive operational excellence across all levels of the organization. You’ll report to the Senior Manager, Continuous Improvement and work onsite from our Santa Ana, California office with occasional travel (up to 25%).
Requirements
- Education: Bachelor’s degree in Business, Engineering, or related field
- Experience: 3+ years in Continuous Improvement or process optimization roles
- Skills: Strong knowledge of CI tools (Process Mapping, 5S, DMAIC), project management, data analysis, and change management
- Soft Skills: Excellent communication, leadership, and problem-solving abilities
- Knowledge in Google Docs, Google Sheets, Google Slides & Monday.com, proficiency in LucidCharts
Nice To Haves
- Certifications: Lean Six Sigma Green Belt (preferred), Kaizen or equivalent CI training
Responsibilities
- Plan & Execute CI Projects: Develop and implement improvement plans using Lean, Six Sigma, and Kaizen principles
- Monitor & Report: Track milestones, report progress to leadership, and remove barriers using PDCA, root cause analysis, and other CI tools
- Coordinate Teams: Delegate tasks, set timelines, and ensure accountability for project success
- Communicate Clearly: Translate complex CI concepts into actionable insights for stakeholders and maintain transparent communication
Benefits
- Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
- Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits
- 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
- Vacation: All salaried employees are eligible for flexible time-off
- Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
- Employee Discounts: Employees receive discounts on select grading services for approved submissions
- Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
- Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
1,001-5,000 employees
