Continuous Improvement Manager

SSM Health

99d

About The Position

Exciting Opportunity for a Continuous Improvement Manager at SSM Health in Madison, Wisconsin! Support assigned areas through the coaching and development of hospital executives with oversight to regional or senior leadership on the administration, deployment and technical aspects of SSM Health’s operating model. Serve as a mentor to various levels of leadership to manage and provide in-depth and broad CI expertise in order to achieve strategic and operational performance objectives to reach business goals. Responsible for facilitating activities based on needs, and for delivering educational content to leaders and teams related to SSM Health’s continuous improvement methodology. While serving as a coach to the leaders they serve, the individual will assist in identifying, monitoring and mentoring leaders to improve outcomes using the systems and elements in the operating model.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• Three years’ process improvement experience working with executive teams.

Responsibilities

• Serves as a coach to healthcare executive teams with oversight to regional or senior leadership on the implementation and deployment of SSM Health’s operating model.
• Identifies, performs or manages tasks related to defining and measuring problems while coaching leaders to solve unique and complex challenges that have a significant impact on the ministry or business unit.
• Acts as an internal consultant in support of unit and ministry-based strategy deployment activities; supporting the development of short and long term strategies incorporating SSM Health’s operating model practices to facilitate progress and achieve strategic objectives.
• Conducts advanced improvement activities through the engagement of leaders and teams while building a culture of continuous learning and enablement through the deployment of SSM Health’s operating model.
• Coordinates and leads key improvement initiatives while acting as a coach to internal teams; coordinating workshops, team training, and openly sharing technical expertise related to SSM Health’s operating model to ensure continued adoption of the systems and elements.
• Coaches and develops a problem-solving culture at all levels of the organization.
• Facilitates in-person or virtual 'train the trainer' sessions in a professional, articulate manner that clearly demonstrates SSM Health mission and values.
• Performs other duties as assigned.

Benefits

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees