Continuous Improvement Manager (SFA and Phase Out Processes)

High Voltage Maintenance • Westerville, OH

120d

About The Position

The GPDO team mission is to continuously develop and improve our Product Lifecycle Management Processes, which includes New Product Development and Introduction (NPDI), Sustaining, and Phase Out. The Continuous Improvement Manager is responsible for identifying and leading initiatives that reduce Vertiv's product development cycle time - the manager will be responsible for defining and driving Operational Excellence in the product development process for assigned processes which may change over time. This role is targeted to focus on the SFA (Special Feature Addition) and Phase Out processes initially. The Continuous Improvement Manager acts on process improvement actions from many sources, including our Operating Model KPIs, Leadership actions, Lessons Learned, lean workshops and Kaizens. The Continuous Improvement Manager will use lean principles, identify waste, and continuously improve NPDI processes. Process improvements will be documented in Standard Operating Procedures, built into the Operating model, and accompanied by communications and training for process users. The Continuous Improvement Manager will support on the job training of affected functions for key process steps in the NPDI process. It is anticipated improvements can occur across any of the functions in the development process - not just engineering. Additionally, the manager may engage in assisting PM's in documenting their critical path, summarizing the critical path norms across the portfolio, comparing the complexity rating of projects to TTM performance, understanding root causes and recommending corrective actions for projects with high Schedule Slip and/or TTM, and helping to drive accountability for Schedule Slip and TTM. This work may yield sources of best practice to further incorporate into process updates. The role will entail a combination of working closely with Business Unit Project Managers as well as supporting functional team members to define critical path steps, sequencing, and areas for improvement required. This person will work closely with the GPDO team and functions to implement necessary process improvements and actions. This position will be based onsite at Vertiv's Columbus, OH or Westerville, OH location.

Requirements

• BS in Engineering or a closely related field, or equivalent required; Advanced degree preferred but not required
• Design for Six Sigma / Lean Six Sigma / Design Thinking experience preferred
• 10+ years cumulative experience working in Operational Excellence and Continuous improvement in complex product development organizations - preferably ones with Phase Gate processes
• Strong communication skills to communicate effortlessly with PMO Leads and global functional leaders
• Be a Self-Starter - be able to take high level instructions and convert them into comprehensive end to end action plans
• High self motivation, drive, and inquisitiveness to transform our business performance and strong curiosity and critical thinking skills to arrive to correct conclusions and drive proper countermeasures.
• Strong ability to summarize large amounts of information into clear and concise summaries for actioning
• Ability to take directions, lead ad-hoc teams, and drive for results
• Experience utilizing Google AppSheet is strongly preferred
• High proficiency in MS Office is required (including Excel Pivot Tables)

Responsibilities

• Identify, prioritize, develop, and implement lean product development process improvements
• Learn the NPDI process and be capable to mentor/train and execute the process.

What This Job Offers

• Job Type: Full-time
• Industry: Specialty Trade Contractors
• Education Level: Bachelor's degree