Continuous Improvement Manager - Army Collective Training

Capita • Westbury, NY

2d • $65,000 • Hybrid

About The Position

Are you passionate about turning data into action? As Continuous Improvement Manager, you’ll lead the Insight, Guidance & Control (IGC) Cell—an essential part of the Army Collective Training Service (ACTS). Your mission? To transform raw data, reports, and training observations into powerful insights that shape decisions at every level.

Requirements

• Proven experience in a leadership role within continuous improvement (data analysis, programme management, or training delivery / training compliance) in a large multi-faceted organisation.
• Strong understanding of using data analysis and reporting methodologies to drive quality assurance and continuous improvement.
• Creative thinker with excellent analytical and problem-solving skills.
• Understanding and knowledge of Army Collective Training.

Responsibilities

• Lead the Insights, Guidance and Control Cell and team to deliver high-quality insights that inform strategic decisions and improve training outcomes.
• Monitor Army readiness and collective training to identify trends, themes and recommendations to improve the efficiency and effectiveness of British Army Collective Training through impactful data and evidence.
• Provide comparative analysis to help leadership understand performance across units and training objectives.
• Oversee data collection and reporting, turning observations into actionable recommendations.
• Support governance boards and strategic reviews with impactful insights and end-of-year training themes.
• Collaborate with senior leaders and stakeholders to enhance collective training systems and processes.
• Foster a culture of excellence and continuous improvement within the IGC Cell and across the organisation.

Benefits

• Enjoy flexible benefits including extra leave purchase, paid volunteering days, enhanced family leave, lifestyle discounts, and access to inclusive employee networks — all designed to support your wellbeing and personal growth.
• Flexible working
• Rewarding role making a real difference to those undergoing training for the British Army with the opportunity to be a part of shaping how the military is trained for success

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees