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When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. This role will be accountable for a small team of process consultants on the Process Design Team within Total Leave. As process subject matter experts, this team works closely with IT, Onboarding, Go-To-Market, and Ops business partners, designing and influencing process improvements with a focus on the end to end process. The team's accountabilities include developing process workflows that are aligned to the Total Leave catalog, researching and documenting existing processes and workflows and documenting new redesigned workflows. The team is focused on accurately documenting and designing workflow and processes, raising questions and observations, and making recommendations for improvement while focusing on business capabilities. The individual will be responsible for the achievement of the goals and objects of assigned projects as well as team leadership. This position requires extensive technical skills, analytical skills, and understanding of multiple business areas and functions, balanced with a clear ability to clearly and concisely communicate with management across all levels of the organization.
