We recruit the best talent and invest in their ongoing development, through training and mentoring. We provide opportunities to work across our national network. dnata catering U.S. is looking for a Continuous Improvement (CI) Manager to join our Inwood, NY team supporting the JFK unit. Key Responsibilities As a Continuous Improvement Manager at dnata Catering, you will drive operational excellence and enhance efficiencies within our aviation catering operations. With a keen eye for process improvement and a passion for driving positive change, you will play a pivotal role in identifying areas of improvement and implementing strategies to optimize productivity, reduce costs, and enhance customer satisfaction. Collaborating closely with cross-functional teams, you will lead and facilitate continuous improvement initiatives, utilizing lean methodologies, data analysis, and best practices. Your expertise in process mapping, root cause analysis, and performance metrics will be critical in identifying bottlenecks and implementing innovative solutions. Additionally, you will be responsible for developing and implementing training programs to enhance employee skills and knowledge, fostering a culture of continuous improvement throughout the organization. By monitoring performance metrics, analyzing data, and providing actionable insights, you will enable dnata Catering to make informed decisions and drive sustainable improvements. Your ability to work collaboratively with stakeholders at all levels, including front-line employees and senior management, will be vital in building strong relationships and driving a culture of continuous improvement. As a Continuous Improvement Manager, you will contribute to the success of dnata Catering by implementing strategies that streamline operations, enhance customer satisfaction, and position the company as a leader in the aviation catering industry.