Continuing Education Specialist - Patient Financial Services Days - 40hrs/wk

umhealthwest • Wyoming, MI

9d

About The Position

Under general supervision of Patient Financial Services (PFS) Billing Manager, the Continuing Education Specialist (CES) will be responsible for assisting in the development of a formalized training and education program for Associates within the PFS Department.

Requirements

• High School Diploma or GED
• Minimum of three years of experience in related revenue cycle position.
• Software skills in general office products (Microsoft Office).
• Detailed knowledge of various third party and governmental billing regulations.
• Ability to analyze complex billing situations.
• Some experience in training and education.
• Excellent communication skills (written, oral, and listening)
• Demonstrated ability to use a keyboard as may be required to perform the essential duties of the job.

Nice To Haves

• Associates degree, preferred

Responsibilities

• Assist in developing and maintaining a comprehensive billing and compliance training program for PFS Team Members, both existing and new.
• Train new and existing Team Members on accurate claims submission to all insurance carriers.
• Analyze program memorandums and provider bulletins for necessary changes in billing procedures.
• Develop and recommend to the Billing Manager written departmental billing policy and procedures consistent with the department compliance plan and payer regulations.
• Assist in developing and maintaining a competency test for PFS Team Members in order to evaluate knowledge and understanding of policies, procedures, and billing compliance.
• Attend meetings and present information to departments within the health system as required.
• Develop and coordinate job shadowing with new PFS team members as needed
• Attend monthly/weekly team or department meetings and present updates with PFS leadership as required.
• Fill in, as required, for special A/R and billing projects or staff vacancies as determined by the PFS leadership.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED