Contingent Workforce Specialist

Pinnacle West Capital • Phoenix, AZ

353d

About The Position

Participates in the daily operations and support of hiring managers and suppliers in all stages of contingent labor process (request to invoicing) to ensure successful fulfillment of contingent workforce requests. The Contingent Workforce Specialist will perform program daily operations via the vendor management software (VMS) as part of the requesting, onboarding, managing and offboarding steps. Will partner closely with suppliers to identify candidates and help to creatively problem solve while still using sound business judgment to mitigate risk. Builds and maintains strong internal cross-functional partnerships, including with the companys Contingent Workforce team and with process stakeholders.

Requirements

• BS/BA equivalency or an equivalent combination of four years relevant business work experience and relevant college coursework in business, supply chain or a related area.
• General understanding of business unit and operational knowledge including functions, procedures, processes, and software.
• Some project/team experience and ability to prioritize work.
• Demonstrated analytical ability to review data, identify issues, and see relationships and patterns.
• Proficient in PC applications including advanced skill level in Microsoft Excel, Access, and Word.

Nice To Haves

• Knowledge of applicable federal and state labor and tax laws, regulations, and standards impacting business unit business areas.
• Basic knowledge of emerging practices and technologies used within the area.
• Demonstrated communication skills, both verbal and written.
• Good customer service, organizational, and analytical skills and demonstrated ability to manage customer expectations.

Responsibilities

• Processes requests to on-boarding, extend, terminate the contingent workers.
• Engages with managers to advise, educate, influence, and ensure compliance related to Contingent Workforce processes.
• Facilitates Q&A from suppliers, hiring managers and issues related to labor time entry and approval.
• Supports the recruiting process, i.e. open requests, drive in-take meetings with hiring managers, partner with suppliers to provide the right caliber of sourced candidates.
• Ensures timely and accurate invoice processing.
• Collaborates with cross-functional partners such as Legal, Human Resources Business Partners, and other stakeholder teams to ensure contingent worker program consistency and compliance.
• Works to resolve VMS related issues. May test software updates and participate in new software implementation.
• May act as a backup to support various functions throughout the department.
• Assist with program reporting to internal partners and compliance.

What This Job Offers

• Industry: Utilities
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees