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You will work in Philadelphia, Atlanta, Darien, or Miramar and be a part of the External Worker Category team within McKinsey & Company's Optimize function whose vision is to enable colleagues and the firm to live our purpose confidently by creating leading solutions and experiences across our supplier ecosystem. As the Manager of Service Delivery for External Workers, you will oversee the Managed Service Provider (MSP) and Vendor Management System (VMS) strategy for our contingent workforce service line. This role requires exceptional leadership skills and a deep understanding of contingent workforce operations. You will manage the delivery and performance of our MSP provider and VMS technology, shaping and implementing market strategies for service line maturity. Collaborating closely with cross-functional teams like HR, you will deliver a robust contingent labor service to the firm. By communicating vision and strategy to firm leaders, you will recommend innovative solutions based on industry trends and key metrics. Building and maintaining strategic relationships with internal stakeholders and external parties will enable you to leverage best practices and industry knowledge. With a growth mindset, you will drive integration and collaboration within the team, acting as a role model and developing talent through coaching and feedback.
