Contingent Labor Associate

PNC Bank • Columbus, OH

19d • $37,000 - $75,000 • Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Contingent Labor Associate within PNC's Talent Acquisition organization, you will be based in Columbus, OH. Manage day‑to‑day operations, including incident resolution, ticket management, troubleshooting, and support for managers and suppliers. Oversee invoicing for contingent workers and ensure accuracy through partnership with suppliers and internal teams. Produce and maintain reporting within various applications and utilizing Excel (v‑lookups, pivot tables) and other applications to create clear, functional reports for leaders. Serve as a key liaison to internal partner teams as well resolving issues and escalations in a timely manner. A strong candidate will have strong attention to detail and a curiosity‑driven mindset to investigate, identify, and resolve issues. Vendor management or ServiceNow experience is helpful but not required. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Support the contingent labor organization across the complete lifecycle of the contract labor program. This includes coordination of key stakeholders (hiring managers, third party suppliers, candidates, etc.) to ensure the onboarding, offboarding of contractors and compliance with relevant procedures. This role provides support to all parties through effective communication skills, technical savvy in using vendor management systems and tools. In partnership with internal stakeholders, third party suppliers and contractors, performs the day to day functions within the vendor management system to administer the contingent labor program, including but not limited to request tracking, candidate onboarding, access provisioning, extensions and terminations. Tasks are completed independently, in a timely manner with little oversight, and high quality and accuracy. Facilitates the tracking and collecting of contingent labor program data to assist in the creation of metrics and analytics. Participates and/or supports contingent labor ad-hoc projects such as but not limited to reporting, presentation development, vendor forums, vendor audits, and scorecards. Reviews, understands and applies the general provisions of contingent labor contractual agreements between PNC and third party suppliers. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
• Bachelors

Nice To Haves

• Candidate Sourcing
• Client Counseling
• Competitive Advantages
• Decision Making
• Job Interviews
• Recruiting Strategies
• Talent Acquisition
• Workforce Planning
• Vendor management or ServiceNow experience

Responsibilities

• Manage day‑to‑day operations, including incident resolution, ticket management, troubleshooting, and support for managers and suppliers.
• Oversee invoicing for contingent workers and ensure accuracy through partnership with suppliers and internal teams.
• Produce and maintain reporting within various applications and utilizing Excel (v‑lookups, pivot tables) and other applications to create clear, functional reports for leaders.
• Serve as a key liaison to internal partner teams as well resolving issues and escalations in a timely manner.
• Support the contingent labor organization across the complete lifecycle of the contract labor program.
• Coordinate key stakeholders (hiring managers, third party suppliers, candidates, etc.) to ensure the onboarding, offboarding of contractors and compliance with relevant procedures.
• Perform day to day functions within the vendor management system to administer the contingent labor program, including but not limited to request tracking, candidate onboarding, access provisioning, extensions and terminations.
• Facilitate the tracking and collecting of contingent labor program data to assist in the creation of metrics and analytics.
• Participate and/or support contingent labor ad-hoc projects such as but not limited to reporting, presentation development, vendor forums, vendor audits, and scorecards.
• Review, understand and apply the general provisions of contingent labor contractual agreements between PNC and third party suppliers.

Benefits

• PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
• Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
• In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
• To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level