Contents Supervisor

Paul Davis of Birmingham, AL • Tarrant, AL

81d

About The Position

As a Contents Supervisor with Paul Davis, you will lead a team of hardworking individuals dedicated to serving others in your community. Your role will involve making a difference for those who have experienced a disaster at their property, ensuring that your team completes projects on budget while providing an exceptional customer experience. You will need to be empathetic and communicate effectively through modern technology. Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and offer career opportunities for individuals seeking purpose in their work. We emphasize creating opportunities for our team members, providing industry training, and enabling Contents Managers to become experts in the field through certifications and Paul Davis University. Our values include delivering on promises, respecting individuals, taking pride in our work, and practicing continuous improvement. Our vision is to provide extraordinary care while serving people in their time of need, and our mission is to provide opportunities for great people to deliver Best in Class results.

Requirements

• Desire to join a world-class team and contribute a positive attitude
• Dedication to customer service
• Ability to lead others from diverse backgrounds
• Excellent written and verbal communication skills
• IICRC Training & Designations a plus (Fire, Water, Odor, Upholstery Restoration)
• Ability to adapt to change
• Valid driver's license with a clean record
• Ability to work nights/weekends and overtime, if needed
• Desire to continually learn new things

Responsibilities

• Foster an environment of collaboration and teamwork within the division and company
• Self-managing and time management skills
• Writing estimates per carrier guidelines for pack-outs, content cleaning, pack backs, and laundry restoration
• Job schedule management and coordination
• Focus and dedication to providing excellent customer service
• Assist other team members when needed and foster a positive working relationship with other departments
• Be a great representative of our brand
• Deliver thorough, proactive & direct communication with internal staff, customers, quality assurance, and insurance adjusters
• Meet clients and adjusters on-site to assist in issue resolution and provide a professional opinion
• Re-inspect job sites for quality control
• Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in an effective and timely manner
• Maintain inventory of clean, properly stocked, and organized trucks along with all company equipment
• Manage projects and existing crews
• Supervise pack-outs, move outs, and inventory/evaluation of items

Benefits

• Paid time off
• Leadership Development - opportunity to grow your career
• Referral program
• Great culture and team dynamic
• Hourly pay based on experience and certifications
• Bonus opportunities based on performance

What This Job Offers

• Job Type: Full-time
• Number of Employees: 1,001-5,000 employees