Contents Specialist

Emergency Restoration Experts • Charlotte, NC

5d

About The Position

EARTH. FIRE. WATER. AIR. If you wield the power to harness these elements, keep reading… Emergency Restoration Experts (ERX) has been in business since 2013. We are a growing company providing superior emergency property restoration services restoring structural and personal property caused by water, fire, mold, storm, biohazard, and other conditions. We serve customers with our mission in mind, “Every time we interact with others, we do so to improve their lives.” With over 10 years of experience, ERX is an industry leader that demonstrates a commitment to and customer satisfaction by following the best practices and industry standards to meet the needs, wants, and desires of our customers. We have a vision that one day we will become the “Titans” of the Restoration Industry. So, what does it mean to be a TITAN? To be a TITAN for ERX means you not only know the industry but that you truly believe in our core values. Having said that… OUR CORE VALUES WORK HARD & HAVE FUN DOING IT OWN IT FAITH FAMILIES FIRST GROWTH-DRIVEN MINDSET Summary of Responsibilities Inventorying, packing, and cleaning of contents damaged by water, smoke and/or fire while demonstrating respect and courtesy to all customers and employees.

Requirements

• High School or GED diploma
• Ability to read and comprehend simple instructions, correspondence, and memos.
• Ability to add, subtract, multiply, and divide in all units of measure for basic algebraic and geometric calculations.
• Ability to apply common sense to carry out detailed but uninvolved written or oral instructions.
• Knowledge of computer software. Must he be able to update the status of content projects.
• Ability to effectively communicate orally and in writing in English.
• Ability to view documents, multiple screens, and read handwritten documents.
• Possess a valid and unrestricted driver's license and have a satisfactory driving record.
• Must be able to work using cleaning chemicals.

Responsibilities

• Conduct thorough inspections of damaged contents and personal property in residential and commercial settings and identify which items are salvageable.
• Document items, conditions, and restoration progress using company software.
• Safely and efficiently clean, pack, transport, and store contents, ensuring proper care and handling of valuable and sentimental items.
• Utilize appropriate cleaning and restoration techniques to restore items to their pre-loss condition, including cleaning, deodorizing, and repairing as needed.
• Maintain accurate records and documentation of all work performed, ensuring compliance with company and industry standards.
• Collaborate with the restoration team to ensure a seamless and efficient restoration process.
• Always practice good housekeeping to ensure a safe and non-cluttered worksite.
• Proactively communicate job site conditions and concerns that may be affecting completion of the job to the team leader.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees