Contents Manager

Paul Davis • Virginia Beach, VA

100d • $16 - $22

About The Position

Join our team at Paul Davis, where we are dedicated to providing exceptional service and fostering a collaborative work environment. We are looking for individuals who are eager to learn and grow within our company. This position offers the opportunity to develop your skills through training and development programs while contributing positively to our team culture.

Requirements

• Desire to join a world-class team and contribute a positive attitude
• Dedication to customer service
• Ability to lead others from diverse backgrounds
• Excellent written and verbal communication skills
• IICRC Training & Designations a plus (Fire, Water, Odor, Upholstery Restoration)
• Ability to adapt to change
• Valid driver's license with a clean record
• Have the ability to work nights/weekends and overtime, if needed
• Desire to continually learn new things

Responsibilities

• Foster an environment of collaboration and teamwork within the division and company
• Self-managing and time management skills
• Writing estimates per carrier guidelines for pack-outs, content cleaning, pack backs, and laundry restoration
• Job schedule management and coordination
• Focus and dedication to providing excellent customer service
• Assist other team members when needed and foster a positive working relationship with other departments
• Be a great representative of our brand
• Deliver thorough, proactive & direct communication with internal staff, customers, quality assurance and insurance adjusters
• Meet clients and adjusters on-site to assist in issue resolution and provide a professional opinion
• Re-inspect job sites for quality control
• Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in an effective and timely manner
• Maintain inventory of clean, properly stocked, and organized trucks along with all company equipment
• Manage projects and existing crews
• Supervise pack-outs and inventory/evaluation of items

Benefits

• Training & development
• Leadership Development - our company grows from the inside
• Monthly cross-training opportunities to advance your career
• Flex schedule - ability to flex hours for personal matters while working full time
• Paid training
• Great culture and team dynamic
• Hourly pay: $16.00 to $22.00/hour based on experience and certifications
• Bonus opportunities based on performance

What This Job Offers

• Industry: Waste Management and Remediation Services
• Number of Employees: 1,001-5,000 employees