Contents Lead Tech

Paul Davis • Raleigh, NC

106d

About The Position

The position involves conducting thorough inspections of damaged contents and personal property in both residential and commercial settings. The role requires documenting the condition of items, cataloging them, and photographing them as necessary for insurance claims and restoration purposes. The successful candidate will be responsible for safely and efficiently packing, transporting, and storing contents, ensuring proper care and handling of valuable and sentimental items. Additionally, the role includes utilizing appropriate cleaning and restoration techniques to restore items to their pre-loss condition, which may involve cleaning, deodorizing, and repairing as needed. Maintaining accurate records and documentation of all work performed is essential to ensure compliance with company and industry standards. Collaboration with the restoration team is crucial to ensure a seamless and efficient restoration process, and adherence to safety protocols and guidelines is necessary to maintain a safe working environment.

Requirements

• High school diploma or equivalent.
• Previous experience in contents restoration, cleaning, or related field is a plus.
• Strong attention to detail and organizational skills.
• Excellent communication and customer service skills.
• Ability to lift and move heavy objects, as this role involves physical labor.
• Willingness to work in various environments, including properties damaged by fire, water, or other disasters.
• Valid driver's license and a reliable transportation method.
• Willingness to work flexible hours, including evenings and weekends, as needed.
• A commitment to professionalism, integrity, and empathy when dealing with clients' personal belongings.

Nice To Haves

• IICRC certifications or other relevant certifications are a plus, but not required.

Responsibilities

• Conduct thorough inspections of damaged contents and personal property in residential and commercial settings.
• Document the condition of items, catalog them, and photograph them as necessary for insurance claims and restoration purposes.
• Safely and efficiently pack, transport, and store contents, ensuring proper care and handling of valuable and sentimental items.
• Utilize appropriate cleaning and restoration techniques to restore items to their pre-loss condition, including cleaning, deodorizing, and repairing as needed.
• Maintain accurate records and documentation of all work performed, ensuring compliance with company and industry standards.
• Collaborate with the restoration team to ensure a seamless and efficient restoration process.
• Follow safety protocols and guidelines to ensure a safe working environment for yourself and your colleagues.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Waste Management and Remediation Services
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees