Content Strategist - Hybrid

Crown Equipment Corporation • OH

85d

About The Position

We’re seeking a Content Strategist with a strong foundation in structured content, metadata, and component content management systems (CCMS) to help shape and operationalize Crown’s global content strategy. This role focuses on content modeling, governance, and scalable authoring practices, while partnering with cross-functional teams to ensure alignment between structured authoring environments and downstream publishing platforms. The ideal candidate bridges technical and business contexts, enabling teams to work strategically with shared content structures and systems.

Requirements

• 2-4 years of experience in content strategy, information architecture, or structured content development.
• Bachelor’s degree in Technical Communication, Information Science, Information Management, or a related field.

Nice To Haves

• Experience authoring structured content using XML or DITA, including topic-based authoring, content reuse, and conditional processing.
• Hands-on experience with a CCMS, such as AEM Guides, Ixiasoft, SDL Tridion Docs, Heretto, or Paligo.
• Familiarity with content modeling, taxonomy development, and metadata management.
• Proven ability to work cross-functionally with content authors and owners, technical and product teams, localization, and other stakeholders to define and implement content solutions.

Responsibilities

• Engage with cross-functional stakeholders to analyze content ecosystems, identify pain points, and align content strategies and governance plans with business requirements.
• Analyze and model structured content by conducting content inventories, audits, and gap analyses to inform content architectures, taxonomies, and reuse strategies.
• Support the configuration and process design of the CCMS, including workflows, metadata structures, and structured authoring best practices.
• Develop structured authoring guidelines, governance frameworks, flowcharts, and process documentation to enable consistent content creation and delivery.
• Champion data-driven decision making, leveraging metadata and content analytics to refine strategy and identify areas for improvement.

Benefits

• Health/Dental/Vision/Prescription Drug Plan
• Flexible Benefits Plan
• 401K Retirement Savings Plan
• Life and Disability Benefits
• Paid Parental Leave
• Paid Holidays
• Paid Vacation
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees