Content Quality Analyst, TikTok LIVE

Tiktok-posted about 1 year ago
$46,000 - $62,000/Yr
Full-time • Entry Level
Los Angeles, CA
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
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The Content Quality Analyst role at TikTok LIVE focuses on ensuring a high-quality user-generated content (UGC) livestream ecosystem. The position is integral to the US LIVE Operations Team, where the analyst will drive initiatives that enhance content quality and user experience on the platform. This role involves analyzing content, generating reports, and collaborating with cross-functional teams to implement improvements based on insights and findings.

  • Conduct daily screening/tagging to categorize content and evaluate its quality
  • Detect and surface looming issues for analyses and discussion with stakeholders
  • Conduct root cause analyses that identify areas of improvement for content quality
  • Generate weekly reports and recommendations on content quality
  • Conduct quality assurance for various project pipelines
  • Maintain an understanding of TikTok LIVE's policies and community guidelines and identify opportunities to optimize them
  • BS/BA and 1-2 years of experience working in consumer content development, content analysis, content labeling, content quality, or social listening
  • Strong cultural understanding of live industry and community of variety of content
  • Ability to analyze ecosystem quality and make recommendations to key stakeholders on changes and future improvements for the LIVE platform
  • Ability to pay attention to detail and highlight areas of improvement
  • Excellent written, verbal, and professional communication skills
  • Ability to work independently and deliver the results on time with high quality
  • Deep passion for TikTok, mobile entertainment, social media, and popular culture
  • Experience in the live streaming space and understanding of live streaming trends globally
  • Fluent in English and Spanish to be able to review Spanish content to improve content quality
  • 100% premium coverage for employee medical insurance
  • Approximately 75% premium coverage for dependents
  • Health Savings Account (HSA) with a company match
  • Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans
  • Flexible Spending Account (FSA) Options
  • 10 paid holidays per year
  • 17 days of Paid Personal Time Off (PPTO)
  • 10 paid sick days per year
  • 12 weeks of paid Parental leave
  • 8 weeks of paid Supplemental Disability
  • Mental and emotional health benefits through EAP and Lyra
  • 401K company match
  • Gym and cellphone service reimbursements
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