Content Program Manager

Cricut • South Jordan, UT

1d • Onsite

About The Position

We are looking for a Content Program Manager to help drive onboarding, education, and communication with our contributing artists; and to support the overall expansion of the program. Content is very important to our engagement efforts, and this role will help scale Content within Design Space.
This highly visible role demands someone both creative and analytical, who communicates efficiently and is willing to roll up their sleeves and get the job done.
We are only hiring for our South Jordan location. Local candidates preferred. Relocation is required for anyone else. We will not hire anyone who doesn't have authorization to work in the US for any employer

Requirements

• An Entrepreneurial Spirit: The individual in this role needs to be willing to take something and run with it, from conception to execution.
• Excellent Communication Skills: Demonstrated written, presentation, and verbal skills for both internal and external communities. Internally, must be able to communicate with players on all levels of the company and drive business and product stories in a concise, compelling way. Drive alignment and buy-in across the organization.
• Externally, work across the Cricut community to communicate with artists, influencers, product experts, and Cricut members from around the world.
• The Ability to Work Well with Others: This is an interactive role that works daily with Cricut members, Contributing Artists, cross-functional teams and occasionally presents to Cricut leadership. Some of the departments this role will work with include software product management, UX, engineering, quality assurance, marketing, legal, finance, accounting, digital content, subscriptions, international, and member care.
• Creative + Design Sensibility: A strong visual eye and understanding of good design is a must. Ideal candidates have hands-on experience with tools like Adobe Illustrator, Photoshop, or InDesign, and familiarity with digital asset creation. Bonus points for merchandising experience or a passion for crafting. Enthusiasm for Cricut and an appreciation for what makes a great cuttable image or design is essential.
• Strong Organization Skills: There are many stakeholders in this program, and we need someone who can keep track of multiple conversations and various tasks, prioritize the workload for the biggest impact, and deliver clear and concise reporting on the success metrics.
• A Data-Driven Mindset & Analytical Skills: We are looking for someone who eagerly jumps into large data sets to find insights, trends, and data-driven recommendations.
• Problem Solving: There is no playbook. We want someone who is not afraid to tackle an ambiguous situation, can see complex problems, and proposes solutions and ideas.
• 7+ years of relevant working experience
• Respect for artists and a passion for growing communities
• Consumer first thinking – our members are at the heart of all we do
• Understand marketplaces, art, and have a knack for knowing relevant craft & DIY trends
• Understands Adobe Creative Suite and/or willing to learn
• Digital experience and a passion for understanding software and usability
• Demonstrated experience with cross-functional leadership
• Practical, hands-on approach and a ‘make-it-happen' demeanor
• Proven communication, facilitation, and presentation skills

Nice To Haves

• BA/BS degree in business, marketing, operations, or a related field

Benefits

• Enjoy competitive Medical, Dental, and Vision coverage, a 401(k) match, generous PTO, tuition reimbursement, and a yearly lifestyle stipend to support your wellness and passions.
• You’ll also receive exclusive employee discounts—and best of all, you’ll be surrounded by some of the most talented, creative, and curious minds out there.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees