Content Producer, Securities

Kaplan

1d • Remote

About The Position

For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work. The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them. Content producers are responsible for ensuring consistent and accurate management and maintenance of Kaplan’s educational content. This includes using Kaplan’s content management systems and development tools to structure, organize, edit, update and maintain content. Content producers also assist in the development of new and revised print and electronic materials in our securities product line, including online courses, textbooks, live online classroom materials, on-demand videos, and other online-delivered products.

Requirements

• Associates degree in English, journalism, communications, or related field OR 3 years equivalent related experience
• 2+ years in Publishing, journalism, technical editor, content development, or related field.
• Proficient in Google Workspace or Microsoft Office Suite - in particular, Word, Excel and PowerPoint (specifically skills to create effective slide presentations)
• Highly detail-oriented with ability to ensure quality and consistency across content library.
• Excellent organization and time management skills to be able to manage multiple projects concurrently.
• English literacy skills (including proper grammar) for proofing/editing content
• Strong communication skills, both written and verbal
• Strong problem-solving skills
• Ability to interpret data & reports
• Resourceful with strong customer service-oriented approach

Nice To Haves

• Project management experience is a plus.
• Experience using content management systems is preferred
• Experience with utilizing GenAI tools to assist in content development is preferred
• Experience with XML tagging, DITA or related content architectures is a plus
• Experience in the creation and production of video-based learning is a plus
• Knowledge of securities industry or Kaplan content and product processes is a plus

Responsibilities

• Partner with the content manager and subject-matter experts to create and review course curriculum and related materials (digital/print books, exams, videos, etc.), ensuring accuracy and consistency through strong content governance (e.g. proofing workflows, style-guide adherence, and version control).
• Manage content within our content management system and related tools, including structuring materials, organizing content, and updating existing content for accuracy, consistency and quality. Familiarity with DITA or XML is a plus.
• Update and adapt course content for delivery in print, online platforms, and in the live online classroom setting. This includes making edits in applicable content management systems (e.g., Oxygen, Alfresco).
• Work with product management on course builds and setup, and applicable functionality/QA reviews.
• Assist product and content leaders to meet and exceed client expectations by maintaining content, expeditiously troubleshooting content issues, and implementing content-related product changes.
• Proactively identify problems and resolutions and seek out new procedures and technologies that improve quality of materials and efficiency of processes.
• Manage projects and timelines in a deadline-driven environment with shifting priorities.
• Support special projects and initiatives such as identifying process gaps and facilitating improvements, documenting processes and procedures, and improving content workflows.

Benefits

• Remote work provides a flexible work/life balance
• Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure)
• Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
• Comprehensive health benefits new hire eligibility starts on day 1 of employment
• Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree