Content Operations Coordinator

Digitalocean-posted 10 months ago

$52,000 - $60,000/Yr

Full-time • Entry Level

Boston, MA

Publishing Industries

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DigitalOcean's Developer Content Team creates written and multimedia content that delights developers and empowers them to grow on DigitalOcean. We're looking for a Content Operations Coordinator to help keep our content engine running smoothly. In this role, you'll support the Developer Content team by managing intake processes, coordinating cross-functional content efforts, and ensuring our best content gets in front of the right audience. You'll also help with customer case study development and assist with writing tasks as needed. This is an ideal role for a highly organized, detail-oriented individual who's eager to learn about content marketing, editorial workflows, and developer-focused storytelling.

Manage content intake and submission processes, ensuring all requests and contributions are tracked and assigned efficiently.
Maintain editorial calendars and content trackers to keep projects organized.
Work closely with content managers, writers, and other stakeholders to ensure smooth production and publication of assets.
Support the development of content reports and performance insights.
Coordinate the handoff of published content to marketing, community, and sales enablement teams.
Work with the Social Media and Demand Generation teams to distribute content across DigitalOcean's channels.
Work with our customer marketing lead to identify and develop compelling customer success stories.
Coordinate interviews, collect approvals, and ensure case studies are published on time.
Assist with writing, editing, and publishing case studies.
Contribute to content projects as needed, including blog posts, social copy, email and web copy, and other customer-facing assets.
Assist with light editing, content formatting, and publication tasks.

1-3 years experience in content marketing, editorial coordination, or marketing operations (can include internships).
Strong organizational skills: You can juggle multiple projects, track details, and keep workflows running smoothly.
Excellent communication skills: You'll work with various teams and stakeholders, so clear, professional communication is key.
Interest in content marketing: You're eager to learn about editorial processes, content strategy, and digital marketing.
Writing and editing skills: Strong writing skills and a willingness to write and edit content for multiple formats.
Self-starter attitude: You're proactive, curious, and excited to contribute to a fast-moving content team.
Experience with content management systems and project management tools (like Airtable, Jira, Trello) is a plus.

Competitive array of benefits including Employee Assistance Program and Local Employee Meetups.
Flexible time off policy.
Reimbursement for relevant conferences, training, and education.
Access to LinkedIn Learning's 10,000+ courses.
Salary range of $52,000 - $60,000 based on market data, relevant years of experience, and skills.
Potential for a bonus based on company and individual performance.
Equity compensation including equity grants upon hire and participation in Employee Stock Purchase Program.

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