Content Manager

Trimble Inc. • Lake Oswego, OR

1d

About The Position

Content Manager, Professional Services Shape the future of knowledge management for our global Professional Services team. You will be the crucial owner of the content governance framework, ensuring all internal documentation is the single, trusted source of truth. This role is key to driving operational excellence, improving employee enablement, and significantly reducing time spent searching for information. Join us to transform how our teams access and utilize critical information to deliver maximum value to our customers worldwide. What Makes This Role Great: Own the end-to-end content lifecycle, from governance framework design to implementation and auditing, making a direct impact on organizational efficiency. Serve as the central partner for content owners, instructional designers, and technical teams, elevating consistency and quality across all service-related documentation globally.

Requirements

• 5+ years of experience in content management, document control, knowledge management, or enablement.
• Proven strong organizational and project management skills with the ability to successfully manage multiple concurrent priorities.
• Expertise in using and maintaining content/document management systems and version control tools.
• Excellent communication and collaboration skills for partnering across technical and non-technical global teams.

Nice To Haves

• Experience supporting global Professional Services, Sales, or Customer Success teams.
• Knowledge of instructional design principles and learning management systems (LMS), such as Docebo.
• Familiarity with quality or compliance frameworks like ISO or ITIL related to documentation.
• Track record of designing and creating scalable content governance processes.

Responsibilities

• Develop and implement a robust content governance framework and document control processes, including versioning and approval workflows.
• Create and execute a recurring audit schedule to systematically ensure the accuracy, relevance, and completeness of all service documentation.
• Drive consistency across the organization by providing documentation standards for format, tone, and detail to functional teams.
• Manage the content management system to ensure all materials are properly organized, securely accessible, and highly searchable for all employees.
• Partner with professional services, content owners, and subject matter experts to validate accuracy of technical and customer facing resources.
• Collaborate with instructional designers to ensure training materials reflect current processes and standards.

Benefits

• Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans.
• Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan.
• If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed