Content Manager - Corporate Actions

FactSet • Norwalk, CT

7d • $96,000 - $120,000 • Hybrid

About The Position

As a Content Manager - Corporate Actions at FactSet, you will play a pivotal role in integrating and maintaining ISO 15022/ 20022 messaging standards within our workflows, ensuring FactSet meets industry requirements and client expectations for data accuracy, coverage, compliance, and timeliness. Alongside ISO format integration, you will ensure high-quality, accurate corporate actions data reaches clients, develop and optimize workflows, and provide subject matter expertise for internal and external stakeholders.

Requirements

• Bachelor’s degree in Finance, Economics, Business, Computer Science, or related field.
• 5+ years in financial data operations or content management, with substantial experience in corporate actions.
• Extensive experience and in-depth knowledge of ISO 15022 and ISO 20022 corporate actions messaging protocols are required.
• Deep knowledge of global corporate action events and their market/regulatory impacts.
• Strong analytical and problem-solving skills with attention to data quality.
• Proven stakeholder management, leadership, and communication skills with the ability to drive change and influence at all levels.
• Advanced proficiency in Excel; expertise in SQL, XML, SWIFT formats, and data automation tools a strong plus.
• Proven ability to manage competing priorities and deliver results in a fast-paced, deadline-oriented environment
• For U.S. candidates, must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Nice To Haves

• Experience with FactSet or comparable financial data/platform providers.
• Familiarity with other industry ISO standards
• Familiarity with AI-driven analytics tools and their application in financial data management.
• Advanced degrees or certifications (CFA, CAIA)

Responsibilities

• Oversee the integration, validation, and maintenance of ISO15022 & ISO20022- compliant corporate actions messaging, ensuring alignment with industry standards and seamless client integration while serving as FactSet’s subject matter expert and primary liaison for all related issues.
• Manage the Corporate Actions Master database to ensure comprehensive, timely, error-free, and up-to-date corporate actions records.
• Identify and onboard new markets, event types, and sources to broaden the scope and depth of corporate actions coverage.
• Supervise and mentor a team of data analysts and specialists, ensuring productivity and accuracy targets are met.
• Develop, document, and refine internal procedures and quality control standards for corporate actions content.
• Monitor, analyze, and resolve complex data issues, liaising with engineering, product management, and client support teams as needed.
• Provide timely responses and solutions to internal or client inquiries regarding corporate actions content.
• Proactively identify and implement process improvements through automation, tooling, or modified workflows.
• Serve as a subject matter expert on global corporate action event types, market best practices, and FactSet’s proprietary data models.
• Liaise with global offices, partners, and data sources to coordinate and optimize content coverage.
• Participate in training, onboarding, and knowledge management initiatives for team members.

Benefits

• The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.
• Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.
• Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives.
• A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions.
• Career progression planning with dedicated time each month for learning and development.
• Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level