Content Editor

Human Interest
96d$70,000 - $80,000

About The Position

We’re looking for a data- and detail-obsessed content editor to refine and grow the Human Interest voice. You’ll help us set a new bar for content quality and data governance, while also helping us 10x production volume. Note: This is NOT a copywriting role. But you should have the chops to rewrite a headline, rework an operational email, and drive narrative consistency. We’ve already laid the foundation for our content and editorial programs at Human Interest; now it’s time to scale our data program quickly and strategically. You’ll liaise between Marketing, Sales, Legal, Finance and Data teams to analyze, manage, and document troves of data—i.e., customer data, industry surveys, and third-party sources—to identify trends and summarize findings. You’ll serve as an organizational gatekeeper by editing and fact-checking content across the entire customer lifecycle (i.e., customer notifications, support articles, data reports, landing pages, blogs, etc.). You’ll know when to follow established standards and when to evolve processes, all while navigating the strict regulatory confines of the financial industry (and you welcome this as a creative challenge, not an obstacle). You can catch grammatical mistakes from a mile away and coach teammates to avoid similar mistakes. You have a baseline knowledge of regulatory compliance (a background in finance, fintech, or a regulated industry is ideal) and know how to work across creative and technical teams. You have a passion for fact-checking claims, organizing information, and upholding strict standards of precision. You’re adept at analyzing and synthesizing vast amounts of data from multiple sources and uncovering compelling storylines for upcoming content and campaigns. You can move fast while elevating our standards and inspiring others to follow.

Requirements

  • 4-7+ years of relevant professional experience in a related role (research, journalism, editing, or an information background).
  • Unparalleled attention to detail.
  • Exceptional command of grammar, punctuation, and syntax, and strong understanding of conventions (e.g., AP Stylebook).
  • A deep curiosity for research and data, with a track record of translating complex concepts and datasets into clear, compelling, and compliant narratives.
  • Experience in a regulated industry like finance or fintech, demonstrating a foundational knowledge of compliance requirements and the ability to navigate them effectively.
  • Proven ability to work autonomously and collaboratively, managing deadlines and prioritizing tasks with a high degree of ownership and self-sufficiency.
  • A collaborative and solutions-oriented mindset, with a track record of partnering with cross-functional teams (including Legal, Product, and Sales) to drive initiatives to completion.

Nice To Haves

  • Bachelor’s degree in Communications, Marketing, Journalism, or a related field.
  • Experience at a fast-paced, high-growth startup/SaaS company.
  • Familiarity with 401(k) and/or financial services products.
  • Experience with a baseline content marketing (CMS, analytics) and project management (Jira, Google Suite, etc.) toolkit.

Responsibilities

  • Copyedit and proofread content for clarity, accuracy, and adherence to established style guides and legal requirements.
  • Fact-check and verify data, research, and claims to ensure all published content and communications are accurate, legally compliant, and aligned with industry and brand style standards.
  • Juggle projects and deadlines and occasionally pinch-hit as a content writer to help 10x campaign production and GTM initiatives.
  • Drive data governance by streamlining documentation and auditing our growing asset library on regular cadences (i.e., quarterly updates), while maintaining a collection of internal and external sources.
  • Serve as a critical quality control checkpoint by rapidly reviewing and editing Sales, Customer Success, and Product communications within SLAs to drive operational efficiency.
  • Deeply understand the pain points and needs of our B2B and B2B2C target audiences (business owners, savers, financial advisors, HR professionals, etc.) and how effective communications can empower them.
  • Serve as a brand advocate across all customer touchpoints, guide cross-functional teams on best practices, and identify opportunities for operational efficiency.

Benefits

  • A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees.
  • Top-of-the-line health plans, as well as dental and vision insurance.
  • Competitive time off and parental leave.
  • Addition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness.
  • Lyra: Enhanced Mental Health Support for Employees and dependents.
  • Carrot: Fertility healthcare and family forming benefits.
  • Candidly: Student loan resource to help you and your family plan, borrow, and repay student debt.
  • Monthly work-from-home stipend; quarterly lifestyle stipend.
  • Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

Bachelor's degree

Number of Employees

501-1,000 employees

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