Content Editor - Pharmacy & Clinical Content

Wolters Kluwer • Indianapolis, IN

16h • Hybrid

About The Position

The Content Editor will work with the Wolters Kluwer Health – Pharmacy & Health Technology (WKH-PHT) team that maintains databases responsible for drug interaction, drug allergy and duplicate therapy-related content and underlying concepts. This position will contribute directly to data maintenance and quality assurance, while demonstrating detailed understanding of key business drivers, and providing customer support.

Requirements

• Bachelor’s degree in nursing, Life Sciences or related field preferred, or equivalent experience (completion of an accredited Pharmacy Technician training program)
• 2+ years’ experience with drug data analysis, Electronic Medical Records (EMR), or as a Registered Nurse, or certified Pharmacy Technician
• Professional certification and/or licensure in any state in good standing (e.g., RN, CPhT)
• Demonstrated proficiency in written and verbal communications skills
• Exhibit ability to work collaboratively with other departments/teams
• Proficiency in Microsoft Word, Excel, and Outlook

Nice To Haves

• Familiarity with other technology and platforms (e.g., statistical programs, Microsoft Access, other database tools, SQL, programming language[s])
• Professional engagement in areas such as policy/procedure writing, or customer experience
• Advanced level skills with Excel preferred
• Experience working with development and engineering teams
• Experience collaborating with teams employing agile/scrum methodology
• Knowledge of regulations, standards, and quality initiatives impacting clinical pharmacy practice and healthcare information technology

Responsibilities

• Participates in the timely data maintenance and quality assurance of specialized embedded drug ingredient content (e.g., KDC maintenance, DDID ingredient sets, etc.) to support proprietary international and domestic databases.
• Maintains consistency within the database with respect to the association of concepts.
• Provides data maintenance and quality assurance of Duplicate Therapy content, including Editorial Platform support.
• Supports maintenance of additional clinical databases such as Drug-Lab Conflict, Master Parameters, Parameters to Monitor, IV-Chek, and Clinical DataFacts, as assigned.
• Participates in copyediting review of pharmacist documents and clinical content and originates consumer-friendly drug interaction summaries based on that content.
• Provides leadership and training support for Content Editor position.
• Utilizes multiple data sources as well as clinical and technical expertise to create relevant, clinically meaningful data used in clinical screening.
• Analyzes data to inform customer needs and optimize clinical solutions.
• Provides a high level of customer service by offering customer and client support on an as needed basis.
• Responds in a timely and accurate manner to inquiries regarding product data.
• Continually works to improve efficiency and quality, and finds innovative approaches to improve work models, processes, products, and tools.
• Supplies detailed, timely, and meaningful reports on data maintenance, new issues, and special projects and initiatives.
• Develops and maintains specific, detailed documentation on databases, processes, and workflows for related databases (e.g., KDC maintenance, combination moiety process, Drug-Lab Conflict, Master Parameters, Parameters to Monitor, IV Chek, Clinical DataFacts maintenance, etc.).
• Develops and maintains strong relationships with cross-team colleagues and international contractors, as appropriate.
• Cultivates and maintains relationships with individuals in specialty areas that can help improve content.

Benefits

• Medical, Dental, & Vision Plans
• 401(k)
• FSA/HSA
• Commuter Benefits
• Tuition Assistance Plan
• Vacation and Sick Time
• Paid Parental Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level