Content Designer

Nubank

88d

About The Position

To help us grow and fight complexity we are looking for an experienced Content Designer to join our Design team. Once here, you will co-design with Product Designers to deeply understand user's pain points and feelings at every step of all our customer journeys. You will partner with UX Researchers in order to analyze and understand research results of the project where you have the challenge of creating the texts. You will work with Designers, Brand Managers, Product Managers and Copywriters to help set the vision and storytelling for content and drive cohesive product narratives across multiple platforms and touchpoints. Your responsibilities will include writing clear, consistent, and concise user-interface content, emails, and push notifications following Nubank's UX Content Guidelines, representing and advocating for Content Design across different teams, proposing research and A/B tests to deliver better content, and building a deep understanding of the product audience to improve our current UX Content Guide.

Requirements

• Great communication skills to showcase and share content centered work.
• Influential and passionate to align and bring team members to understand content design decisions.
• Ability to draw the line and the standard for content design with a global perspective.
• Impact and data-driven decision-making focused on end-to-end solutions.

Nice To Haves

• Moderation, scripting, and other forms of research.
• Experience in the Fintech industry.
• Design principles and applicable skills in prototyping.
• Writing abilities in editing, journalism, creative or others.
• Knowledge of Figma, Sketch or similar prototyping platforms.
• Experience with Notion or other dynamic content documentation tools.
• Experience with Typeform or similar written research tools.
• Experience with Miro or similar whiteboarding tools for workshopping.

Responsibilities

• Co-design with Product Designers to understand user's pain points and feelings.
• Partner with UX Researchers to analyze and understand research results.
• Work with Designers, Brand Managers, Product Managers, and Copywriters to set the vision and storytelling for content.
• Write clear, consistent, and concise user-interface content, emails, and push notifications.
• Represent and advocate for Content Design across different teams.
• Propose research and A/B tests to deliver better content.
• Build a deep understanding of the product audience to improve the UX Content Guide.

Benefits

• Opportunity of earning equity at Nubank.
• Medical Insurance.
• Dental and Vision Insurance.
• Life Insurance and AD&D.
• Extended maternity and paternity leaves.
• Nucleo - Our learning platform of courses.
• NuLanguage - Our language learning program.
• NuCare - Our mental health and wellness assistance program.
• 401K.
• Saving Plans - Health Saving Account and Flexible Spending Account.
• Work-from-home Allowance.

What This Job Offers