Content Designer

Lead Bank

1d

About The Position

We’re looking for a strategic, systems-minded Content Designer to help shape how Lead communicates in-product and across our platform. You’ll partner with designers, PMs, and engineers to craft the language that guides people through our tools—simplifying financial workflows, clarifying intent, and building trust. This role is equal parts UX writing and content strategy. You’ll define how we speak inside our products, but you’ll also help connect that voice to our brand across channels. You’ll contribute to naming systems, voice and tone guidance, and the documentation that helps us scale content with quality. This is a fit for someone who approaches writing as design—who brings structure to ambiguity, simplifies the complex, and cares about precision at every level of the experience.

Requirements

• 5–8+ years of experience in content design, UX writing, or product content strategy
• A portfolio that shows sharp thinking, systems awareness, and thoughtful language in complex product spaces
• Strong grasp of UX principles and how words shape behavior, especially in transactional or data-heavy interfaces
• Comfort with ambiguity and the ability to make progress in evolving or incomplete problem spaces
• Experience building or contributing to scalable content systems and cross-functional workflows
• Excellent communication skills—especially when explaining rationale, options, and tradeoffs

Nice To Haves

• Experience in fintech, regulated environments, or enterprise tooling

Responsibilities

• Collaborate closely with designers, PMs, engineers, and marketers to create clear, intuitive user experiences across internal tools and client-facing surfaces
• Write inclusive, precise content for product flows, microcopy, in-app messaging, and system feedback that helps users take confident action
• Shape the product voice by contributing to naming conventions, taxonomy, and UX copy standards
• Partner with design and brand to keep our tone consistent across product and marketing content
• Use research, user feedback, and data to inform content decisions and iterate quickly
• Contribute to design system documentation and help scale content guidance across teams
• Champion content quality while supporting velocity in a fast-paced, regulated environment

Benefits

• Competitive compensation based on experience, geographic location, and role
• Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRA
• Paid parental leave
• Flexible vacation policy, including PTO and paid holidays
• A fun and challenging team environment in a dynamic industry with ample opportunities for career growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees