Content Designer

Hometap • Boston, MA

4d • $110,000 - $125,000

About The Position

Here at Hometap, we’re collaborative, passionate, and always ready to roll up our sleeves to create solutions that help people get more out of homeownership — and out of life. Our first product, a home equity investment, gives homeowners the opportunity to quickly access the equity they’ve built in their home to pay for what’s most important to them, from handling debt to finally making much-needed renovations, without taking on debt. We work hard, and have some fun along the way, too. You don’t have to take our word for it: The Boston Globe and Forbes have recognized us as a great place to work, and we’ve been honored for our commitment to innovation in the fintech space by Inc. , HousingWire , and more! In case you need any more convincing, we also provide competitive compensation, healthcare coverage, generous PTO, a meaningful equity package, and a strong culture with plenty of opportunities for team-building and camaraderie. Interested in joining us on our mission to make homeownership less stressful and more accessible? We’d love to talk. Who you are: We’re looking for a mid-level content designer to cover content for the Hometap Investment — our flagship financial product that helps homeowners access their hard-earned equity without selling or taking on monthly payments. You should be invigorated by untangling complex financial concepts, creating out-of-the-box design solutions, writing clear product copy, and making homeownership more accessible. You should also have a proven track record of delivering compelling and intuitive user experiences through effective content, preferably within a regulated environment. Please note: This is a user experience and product writing role — not a copywriting, content marketing, or technical writing position. What you'll do: At Hometap, we believe that content designers are designers, and words are just the tip of the iceberg. In this role, you’ll craft useful, clear, and concise product content — and perhaps more importantly, be a strategic partner to product designers, product managers, engineers, and marketers. As our second-ever content designer, you’ll also play a key role in shaping our content design standards and processes.

Requirements

• 3–5 years of professional experience crafting user-centric content at a software company (likely as a content designer, UX writer, or UX content strategist)
• Exceptional command of the English language and familiarity with the AP Stylebook
• A strong understanding of user-centered design principles and methodologies
• Ability to align stakeholders by communicating the why and how behind your decisions
• Comfort giving and receiving feedback from stakeholders and other designers
• Basic Figma proficiency (You should know how to use auto layout and apply text styles. You don’t need to know how to prototype a scrollable page. But if you do, that’s a big plus.)
• Ability to aid user research, and apply data and research insights to your work
• Familiarity with agile development and software-driven product development

Nice To Haves

• Consumer finance or fintech experience
• experience working at a startup or early-stage software company
• experience working with legal and compliance teams
• UI design and prototyping skills

Responsibilities

• Craft content for the Hometap Investment application and final process, plus the occasional document or product email
• Partner closely with product designers throughout the design process — identifying customer pain points through research, sharing design directions with stakeholders, and polishing microcopy in Figma for developer handoff
• Create content solutions that drives business goals while balancing team resources, regulatory requirements, product scalability, and user experience best practices
• Improve existing experiences through UX, IA, and microcopy recommendations
• Use systems thinking to ensure content complements marketing, customer experience, and sales processes
• Adhere to, and help evolve, Hometap’s content standards and processes

Benefits

• competitive compensation
• healthcare coverage
• generous PTO
• a meaningful equity package
• a strong culture with plenty of opportunities for team-building and camaraderie
• generous medical, dental, and vision coverage
• a work-from-home stipend
• parental leave
• plenty of paid time off to recharge

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees