Content & Brand Insights Social Media Analytics Intern, Summer/Fall 2026

The Walt Disney Company • Burbank, CA

2d • $23 • Onsite

About The Position

About the Role & Program Disney Entertainment’s Research, Insights & Analytics (RIA) division serves as a center of excellence, consisting of more than 100 world-class researchers who measure all aspects of media consumption across a wide range of networks, digital properties, and SVOD services to guide The Walt Disney Company. This role will support the Social Media Analytics team, a subset of the Content, Consumer, & Brand Insights team, which is responsible for providing actionable, data-driven consumer insights to inform decision-making for Development, Programming, Marketing, and Strategy across some of the most recognizable brands on television. This internship is a full-time, six-month commitment in the Burbank, CA area from June 2026-January 2027. What You Will Do The Social Media Analytics Intern will collect and analyze social media data related to key television programs, brands, and talent through the use of social listening and analytics tools. The intern will help identify trends, craft insights, and develop presentations and deliverables that inform important Marketing, Programming, and Development decisions.

Requirements

• Experience using Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Self-starter with passion, energy, and enthusiasm to impact the future of content.
• Strong communication skills (verbal, written, listening).
• Strong strategic critical thinking and analytical skills.
• Exceptional organization, time, and project management skills.
• Dedication to delivering the highest quality work; unflagging attention to detail.
• Flexible; embraces new assignments with a can-do attitude as priorities change.
• Collaborative and able to work across a variety of teams and establish strong relationships.
• Skilled at data visualization and creating impactful presentations and deliverables.
• Experience gathering, analyzing, and interpreting data and reporting on the results.
• Social media savvy with proven competency across platforms including TikTok, Instagram, Facebook, X, YouTube, etc.
• Candidates are asked to submit a sample of an analytical or insights-driven project they have completed.
• Be enrolled in an accredited college/university pursuing a degree taking at least one class at time of application OR currently participating in a Disney College Program or Disney Internship.
• Current Disney Interns, College, International, or Culinary Program Participants: You may only work for ONE consecutive year (12 months) in any combination of an internship and/or program.
• Be at least 18 years of age.
• Possess unrestricted work authorization.
• Able to have a consistent, reliable work schedule throughout the internship.
• Fully available Monday through Friday for the duration of the internship, 40 hours each week.
• Able to provide own housing for the duration of the internship program in the Burbank, CA area.
• Able to provide/have reliable transportation to/from work.

Nice To Haves

• Familiarity with ABC and Freeform television series.
• Previous experience working at a network or studio.
• Previous internship experience in a related research and/or social analytics field.
• Experience with social listening or media monitoring tools.
• Advanced computer skills; SPSS, Tableau, or Snowflake experience a plus.
• Advanced PowerPoint and design skills a plus.
• Junior or Senior year preferred.
• Major or previous coursework in Marketing, Communications, Media Studies, Sociology, Psychology, or a related major is preferred.

Responsibilities

• collect and analyze social media data related to key television programs, brands, and talent through the use of social listening and analytics tools
• identify trends
• craft insights
• develop presentations and deliverables that inform important Marketing, Programming, and Development decisions

Benefits

• Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed