Content Author Lead

Critical Mass • San Jose, CA

74d

About The Position

The Content Author Lead (CAL) is responsible for designing templates and components, performing peer reviews, developing technical documentation and becomes a key contributor in their team and project. A Content Author Lead acts as a technical leader in projects, ensuring that the team maintains high levels of performance, and builds and strengthens the relationship with the client. The CAL will work closely with clients, developers, system administrators, project managers, business analysts and end users.

Requirements

• At least 6 years of experience working with AEM.
• Leadership experience guiding teams.

Responsibilities

• Debugs or troubleshoots complex or critical issues that cannot be handled by junior positions and provides root cause analysis.
• Owns content release activities, including but not limited to reviewing code changes, client demos, QA hand-offs, and presenting solutions and justifications for tasks.
• Mentor and enforce guidelines and best practices for the designated team.
• Helps coordinate the team's technical communication with other groups such as Creative, Business and Management.
• Responsible to setup regular one-on-one meetings to provide coaching, feedback, career development, and status reporting.
• Overview peer reviewing and unit testing practices.
• Gathers new user and business requirements, maps them to appropriate technical solutions and estimates the associated authoring tasks.
• In charge of presentations to clients, directly working with other groups such as Creative, Business and Technology.
• Ensures concise and clear documentation is maintained by all peers for the projects as dictated by each Capability's guidelines and best practices.
• Creates training programs for technologies within fields of expertise.
• Actively participates in Capability activities and initiatives.
• Act as a web content lead in a project and point of contact for other members of the team.
• Be involved in the recruiting process and perform interviews when needed.
• Participate actively in client meetings and technical discussions.

What This Job Offers

• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Number of Employees: 501-1,000 employees